Keep Lagos competitive, says Unilever
Unilever’s Global CEO, Paul Polman, has personally asked the incoming regime in Lagos to maintain the drive towards improving ease of doing business across the state, continuing to make Nigeria a more competitive country for international businesses.
Speaking during a visit to the Lagos State governor-elect, Akinwunmi Ambode, he said: “As we grow our business, we also want to showcase the huge business opportunities in Nigeria by inviting foreign investors to set up businesses in the country.”
He also noted that over the past three years Unilever had invested over 120 million Euros in Nigeria, alongside attracting upwards of $80 million of Foreign Direct Investments (FDIs) to the country’s economy. He promised to continue to attract more FDIs to Nigeria.
The ‘Partner to Win’ conference attracted a global audience of supplier representatives, alongside Unilever executives; they discussed investment opportunities and strategic partnerships.
“For us (Unilever), we will keep investing in Nigeria. We will also sustain efforts that attract other investors, because we understand that these will create value for the economy,” Mr. Polman said.
Responding, Mr. Ambode promised to ensure an enabling business environment for investors, as his administration was poised at positioning Lagos for greater business.
“We know Unilever is a major job creator, and we hope that you will continue to create the jobs for Lagos citizens. We will continue to support you in this regard” he said.
Our May Issue listed Unilever as one of Africa’s Top 10 Employers.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.