DHL Global Forwarding: Unlocking supply chain excellence in Ghana
(Norwich, UK, 12/07/2018) The logistics industry has undergone significant transformation. Technology has influenced the way in which we order, transport and store various goods, leading consumers to demand the ability to receive products solely at the click of a button.
Providing charter solutions for oversize, heavyweight cargo, dangerous goods, perishables and valuables, DHL Global Forwarding Ghana (DGF) delivers essential freight services across land, road and ocean to all 10 regions in Ghana, through the use of integrated logistics solutions.
With a commitment to further bring the company’s strategy to life, bolster its visibility and financial revenue, Country Head at DHL DGF and Cluster Head for Ghana, Cote d’Ivoire and Senegal, Serigne Ndanck Mbaye is focusing on new opportunities through the implementation of an essential digital roadmap.
“Automation is part of the game and throughout the years DGF has introduced state-of-the-art technologies,” he says.
“Distribution is a key element across the company’s international supply chain. Visibility is key and our vehicles are equipped with tracking devices and drivers with tools which provide real-time visibility on the shipment progress. We also have reporting platforms to assess performance and develop action platform when required.
“We also have a competitive advantage through DHL Interactive, which is our front-end tool that offers end-to-end shipment visibility. Customers can access its three functionalities: booking online, tracking the shipment process and customised reporting, which is automated based on customer requirements,” he adds.