Uniper features in Business Chief Europe
(Norwich, UK, 5/10/2018)
Through an extensive transformation of its procurement operations Uniper can answer tomorrow’s questions today.
A procurement function can be defined by two key components: the customer and the supplier. How an organisation, through its procurement process, engages and works with those two factors is crucial.
The procurement industry is transforming as more and more organisations begin to recognise that what has been historically seen as a support function is now becoming far more aligned to the core business strategy, enabling growth through efficiencies and innovation. However, Uniper, a leading international energy company, realized this at a very early stage and has already prepared for the future by implementing a large-scale transformation of its procurement and supply chain process.
Ultimately, procurement is about engagement with the suppliers and engagement with the customers or end users in order to deliver the best possible service to both parties. Uniper, tackled the challenge by asking one simple question: what is it that suppliers and customers really want?
“Ultimately, customers want speedy execution and seamless interaction,” says Susanne Thöle, Director of Procurement, Spot Buy and Indirect. “The way we achieve that is through understanding the market and identifying opportunities to enable cost savings, or technologies that can accelerate that. We then look at our engagement with existing suppliers and how we approach new suppliers.”
Read the full feature here.