2902 search results
Article
Digital Strategy
SAP: creating the customer-centric organisation
Supply Chain Digital examines SAP’s eGuide “Surviving and Thriving: How Supply Chain Leaders can minimise risk and maximise opportunities...

Article
Digital Strategy
Egnyte: combining technology with customer-centricity
Andrew Martin, Egnyte’s Managing Director, UK, discusses how the company is assisting PIB Group in its digital transformation journey...

Article
Leadership & Strategy
Accenture: customer centric supply chains for resilience
Accenture research highlights only 10% of companies have a customer centric supply chain needed for resilience following the outbreak of COVID-19...

Article
Technology
World Retail Banking Report 2022: Banks must embrace data
Incumbent banks must embrace data-centric capabilities to drive personalised customer experiences, says World Retail Banking Report from Capgemini and Efma

Article
Leadership & Strategy
Build a strategic customer service operation from scratch
Putting the customer first is essential for growth, and these six steps will help you build a customer success organisation, says Gainsight’s Scott Salkin
