Jul 8, 2020

Fulcrum Digital: a partner for digital transformation

William Girling
2 min
FD
Specialising in the technology enabling the digital era, Fulcrum Digital is a consultancy company focusing on finance, banking, insurance and more...

Specialising in the technology enabling the digital era, Fulcrum Digital is a consultancy company focusing on finance, banking, insurance and more.

Currently collaborating with Mastercard as it seeks to digitally disrupt the industry and tackle COVID-19 disruption, Fulcrum Digital prides itself on an innate understanding of agility’s place in driving evolution and increasing value.

As such, it is an organisation finely-tuned to innovation, which, in turn, keeps it focused on the latest technologies, their application in the market and how they will shape important sectoral changes. 

Valuing collaboration, growth, quality, transparency and innovation as its most important core tenets, Fulcrum is on a dedicated mission to become a leading authority on the subject of digital transformation. 

Keeping pace with change

Offering a range of different solutions based on the specific industries that it serves, Fulcrum’s finance specific solutions include banking, payments and retail payments. As well as a strong tech focus, the company also enthuses the importance of the customer experience, which it should be indivisible from.

“FFS Consultants are constantly helping clients identify new ways to stay ahead of the most complex issues of the day – across areas of analytics, business model transformation, customer transformation, risk, compliance, technology transformation and others,” said the company on its website.

Fulcrum considers that the quality of its customer experience derives from a trifecta of:

  • Superior processes and technologies
  • Over 1,000 years of combined team expertise
  • Deeply-rooted customer relationships

At the heart of its operations is the FulcrumOne platform, an easily arrangeable suite of services which can be uniquely configured for a customer’s specific needs.

Leveraging microservices, serverless computing and cloud, the platform features plug-and-play functionality for ease of use. 

“It has the agility to adapt to upgrading technologies and applications and roll out new versions of applications to end customers. It has tremendously faster go-to-market with cloud-based applications. It eliminates version-lock by ensuring customisations automatically migrate when upgrading to a new release.”

Easing the journey

Fulcrum offers comprehensive consulting services on a range of important topics to ensure that tech, customer or compliance-related issues can be addressed. 

These include but are not limited to:

  • GDPR
  • Open banking
  • Fraud prevention
  • Real-time payments

Additionally, keen to share the secrets of its own success - from “a tiny garage to a multi-million dollar company - the company shares timely insight pieces, case studies, webinars and more. 

Read the full Mastercard article (featuring Fulcrum Digital) here

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Jun 16, 2021

SAS: Improving the British Army’s decision making with data

SAS
British Army
3 min
Roderick Crawford, VP and Country GM, explains the important role that SAS is playing in the British Army’s digital transformation

SAS’ long-standing relationship with the British Army is built on mutual respect and grounded by a reciprocal understanding of each others’ capabilities, strengths, and weaknesses. Roderick Crawford, VP and Country GM for SAS UKI, states that the company’s thorough grasp of the defence sector makes it an ideal partner for the Army as it undergoes its own digital transformation. 

“Major General Jon Cole told us that he wanted to enable better, faster decision-making in order to improve operational efficiency,” he explains. Therefore, SAS’ task was to help the British Army realise the “significant potential” of data through the use of artificial intelligence (AI) to automate tasks and conduct complex analysis.

In 2020, the Army invested in the SAS ‘Viya platform’ as an overture to embarking on its new digital roadmap. The goal was to deliver a new way of working that enabled agility, flexibility, faster deployment, and reduced risk and cost: “SAS put a commercial framework in place to free the Army of limits in terms of their access to our tech capabilities.”

Doing so was important not just in terms of facilitating faster innovation but also, in Crawford’s words, to “connect the unconnected.” This means structuring data in a simultaneously secure and accessible manner for all skill levels, from analysts to data engineers and military commanders. The result is that analytics and decision-making that drives innovation and increases collaboration.

Crawford also highlights the importance of the SAS platform’s open nature, “General Cole was very clear that the Army wanted a way to work with other data and analytics tools such as Python. We allow them to do that, but with improved governance and faster delivery capabilities.”

SAS realises that collaboration is at the heart of a strong partnership and has been closely developing a long-term roadmap with the Army. “Although we're separate organisations, we come together to work effectively as one,” says Crawford. “Companies usually find it very easy to partner with SAS because we're a very open, honest, and people-based business by nature.”

With digital technology itself changing with great regularity, it’s safe to imagine that SAS’ own relationship with the Army will become even closer and more diverse. As SAS assists it in enhancing its operational readiness and providing its commanders with a secure view of key data points, Crawford is certain that the company will have a continually valuable role to play.

“As warfare moves into what we might call ‘the grey-zone’, the need to understand, decide, and act on complex information streams and diverse sources has never been more important. AI, computer vision and natural language processing are technologies that we hope to exploit over the next three to five years in conjunction with the Army.”

Fundamentally, data analytics is a tool for gaining valuable insights and expediting the delivery of outcomes. The goal of the two parties’ partnership, concludes Crawford, will be to reach the point where both access to data and decision-making can be performed qualitatively and in real-time.

“SAS is absolutely delighted to have this relationship with the British Army, and across the MOD. It’s a great privilege to be part of the armed forces covenant.”

 

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