May 18, 2020

Arab Luxury World Conference opens in June

arab luxury world
arab luxury world conference
luxury goods market dubai
Julien Hawari
Bizclik Editor
1 min
Arab Luxury World Conference opens in June

A two-day event looking at the business of luxury in the Middle East will open on 1 June in Dubai. It is expected to see 700 regional and global professionals from the premium goods and services sector.

Organised by Mediaquest, the Arab Luxury World conference at The Westin Dubai Mina Seyahi will look at all aspects of the luxury industry with over 30 panel discussions, presentations and private sessions.

The annual gathering will be attended by high-profile individuals and international experts spanning the entire sector, including entrepreneurial businesspeople, distributors, fashion designers, manufacturers and retailers, as well as consumers and decision-makers, from across the GCC region and beyond.

Julien Hawari, Co-CEO of Mediaquest, commented: “The 2016 arab luxury world conference will witness an assembly of basically anybody who is somebody in the business of luxury to discuss the challenges, opportunities and potential of the premium and ultra-premium goods and services markets.

“For this year’s conference, we’ve decided to have an overarching theme of ‘The New Normal,’ with more than 30 separate activities spread over the two days. We’ve also invited luxury brands to provide us with an insight into their understanding of the luxury market."

This year’s conference is sponsored by Chalhoub Group, INFINITI, OMD, Laha magazine and Jamalouki magazine.

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Read the May 2016 issue of Business Review Middle East magazine

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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