InfoComm International gets friendly with SACIA
InfoComm International, the leading trade association serving the professional audiovisual communications industry worldwide, has entered into a friendship agreement with the South African Communications Industries Association (SACIA).
SAICA is the trade association dedicated to promoting the adoption of professional standards and ethical business practice in the communications industry throughout Southern Africa.
InfoComm and SACIA share a mission to further their respective members’ businesses and their industries.
To accomplish their common goals, the groups have agreed to share best practices in areas of mutual interest, promote educational opportunities, foster implementation of industry standards and support industry certification efforts.
InfoComm and SACIA will also cross promote membership in both associations.
David Labuskes, CTS, RCDD, Executive Director and CEO, InfoComm International, said: “InfoComm is delighted to enter into our first official friendship agreement with SACIA.”
“We have worked jointly over the years to advance the industry. The timing is right to work more cooperatively for the benefit of our membership.”
Kevan Jones CTS, Executive Director of SACIA is equally enthusiastic about the opportunities presented by this new agreement.
He said: “SACIA and InfoComm International have been working together for the past few years but this friendship agreement provides a structure for us to work even more closely in the future.”
“We already deliver InfoComm training across Southern Africa and while we remain a regional Association, this new agreement provides our members with a global perspective on the trends and technologies shaping the future of our industry.”
InfoComm International is the international trade association representing the professional audiovisual and information communications industries.
Established in 1939, InfoComm has more than 5,000 members, including manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 80 countries.
InfoComm International is the leading resource for AV standards, market research and news. Its training, certification and education programs set a standard of excellence for AV professionals.
The Southern African Communications Industries Association (SACIA) is a not-for-profit trade association registered in South Africa.
SACIA is dedicated to promoting the adoption of ethical business practice and technical excellence in the communications industry across Africa.
The SACIA Academy delivers training programmes in alliance with a number of international trade associations, including InfoComm International, the International Association of Broadcasting Manufacturers (IABM), Comptia, SynAudCon and the Digital Signage Experts Group.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.