May 19, 2020

Namibia’s MTC gives five new sites 4G

professo
2 min
Namibia’s MTC gives five new sites 4G

Namibia’s Mobile Telecommunications Limited (MTC) has announced that five new sites within the Oshana region, in the north of the country, have been upgraded from 3G to 4G.

The upgrades are part of MTC’s NAD1.1bn (US$79mn) two-year investment into network infrastructure.

They took place at Oshakati Mobile Home, Oshana Mall, Omongo, Omege, and Ondangwa Mobile Home.

Prior to the Oshana updates, in October eight sites in the Khomas region, in central Namibia, were installed with 4G.

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The installation especially focused on the capital Windhoek’s Central Business District.

“These exercises are a necessity due to the fast growing network traffic capacity in many parts of the country. We do not plan to stop until total population network coverage is a reality,” reported Chief Human Capital and Corporate Affairs Officer at MTC, Tim Ekandjo.

“These upgrades are underscored and rest exactly at the core of our two-year-projection. And as we continue, we plan to maintain the momentum.”

“The roll-out of the aforementioned was central for us to prepare well ahead in making 4G network availability in rural and semi-urban areas a necessity, hence it is an undertaking which MTC will see implemented across the country to live up to the expectations of our valued customers.”

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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