Yas Island reports most successful year ever
2016 was the most successful year ever for Yas Island. And the Abu Dhabi tourist destination is celebrating with a brand makeover.
That was the message of Mohamed Khalifa Al Mubarak, Miral’s Chairman, at an event at Ferrari World Abu Dhabi, where he unveiled the new identity for the Yas Island destination. He said: “Through its efforts to develop a world-class leisure and entertainment destination, Miral is playing a key role in supporting the efforts of the Abu Dhabi Vision. Tourism is a significant pillar of the Emirate’s growth and development plans, and the evolution of the Yas Island brand is a natural next step as the destination itself continues to evolve. The way in which Yas Island is being developed ensures that it will continue to be a major proof point for Abu Dhabi as a truly global destination.”
The new brand identity has been designed to capture the essence of Yas Island and a new chapter in the tourist destination’s evolution, offering a representation of an Emirati-bred, world-class destination that is home to a multitude of leisure, cultural, social, and business attractions suited for all audiences.
Mohamed Abdulla Al Zaabi, CEO of Miral added: “The exciting reveal also saw the announcement of Yas Island’s vision for the year 2022: to be one of the world’s top ten destinations for family fun attracting 48 million visits annually. Yas Island also looks to host 100,000 corporate travelers, and is projected to have 4,000 rooms across family, lifestyle and business hotels. The Island is a unique destination which marries iconic design with natural beauty, and because of its location and experiential offerings, is one of Abu Dhabi’s leading residential destinations of choice. With ambitious development plans underway, Yas Island is set to be home to 10,000 residents and another 10,000 commuting to the Island every day. The Yas Island brand is not just an abstract vision; it is deeply rooted in people. The rich, diverse community that the island boasts today is an integral part in the fabric that makes up the island, and what ultimately sets it apart as a world-class cosmopolitan destination.”
The summer of 2016 saw a record 50 percent increase in visitor numbers to Yas Island, with over 600,000 people visiting two key island attractions: Yas Waterworld and Ferrari World Abu Dhabi.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.