Blue Prism: UAE leaders embrace intelligent automation
In a recent insight report titled ‘The Impact of a Digital Workforce on Business Agility and Survival’ conducted by Blue Prism , the organisation released its annual global survey insights based on research with over 6,700 participants globally in the area of knowledge workers and senior IT decision makers.
The global study revealed that in the UAE 86% of leaders believe robotic process automation (RPA) will solve the global productivity problem, with 97% believing it will drive digital transformation, and 80% seeing it as an essential for business to remain competitive.
Globally C-suite executives are embracing automation with 92% looking to deploy and extend their capabilities, while 81% believe that RPA and automation is critical to scale technologies such as artificial intelligence (AI) in their businesses.
"These survey results help validate the sea change we see happening from automation,” says Jason Kingdon, Executive Chairman and CEO of Blue Prism. “COVID-19 has put a spotlight on just what a Digital Workforce can do for business continuity, but it is just the beginning. This is about using intelligent automation to empower the non-technical knowledge worker to do more, faster and more efficiently, without having to rely on IT. This goes beyond using desktop macros or screen scraping productivity tools for a quick ROI, intelligent automation is at the center of enabling digital transformations for large scale enterprises.”
‘The new normal’ post COVID-19
With it being no secret that the impact of COVID-19 has been significant for most businesses, Blue Prism surveyed its global customer base to discover that 94% have a renewed urgency to adopt RPA as a lifeline for maintaining business continuity and ensure a high level of overall responsiveness.
“Across every industry, most knowledge-based work isn’t delivering anywhere near its potential, evidenced by diminishing global productivity that’s stagnated at one-tenth of what it was 40 years ago for some economies. With the pandemic, organisations face additional challenges from reduced workforces, customer demands and macroeconomic pressures,” commented Blue Prism in a company statement.
When conducting its survey, the organisation revealed a positive link between automation, global productivity, business agility and resilience. In the UAE 53% believe too much time is wasted on administration tasks, with 87% seeing automation as a solution to the global productivity problem, as well as 94% believing it can help to meet customer demands.
Currently in the UAE 80% of decision makers believe that RPA and automation is essential to ensure their businesses remain competitive. This belief is reflective of the major time savings, improved accuracy and cost savings reported by UAE leaders, of which 98% already have plans in place to extend the use of the technology.
In addition, in today;s competitive market, UAE leaders also believe that such technology investments can help to keep their transformation on track with 97% believing RPA is an important factor for driving digital transformation/
While the report highlights the belief that automation and RPA can drive productivity and accelerate digital transformation, the survey also stressed the need for re-skilling and training. Three quarters of those surveyed highlighted that they are constantly searching for data analysis and data science skills. As a result 91% of leaders stated that their businesses are providing learning opportunities when they introduce technologies relating to new skills and qualifications.
Anxiety when it comes to adopting automation
“Fear of automation is diminishing as there’s a growing level of trust with more organisations adopting digital colleagues.” In the UAE, leaders are becoming more comfortable with RPA, with more than half of UAE leaders excited by the opportunities RPA will create.
For more information on business topics in Europe, Middle East and Africa please take a look at the latest edition of Business Chief EMEA.
NetNumber: Time for a cloud-native transformation
NetNumber is accelerating the transition in the telecom industry to 5G as it starts a shift to cloud-native architecture to address the fast-paced demands of global subscribers and businesses.
NetNumber is offering the industry’s first cloud-native platform designed to ensure InterGENerational™ network performance addresses both the legacy and next-generation requirements of telecom networks.
“NetNumber has developed the industry’s most robust cloud-native, InterGENerational platform that addresses both the legacy and 5G requirements of telcos,” said Matt Rosenberg, Chief Revenue Officer of NetNumber.
The platform provides vertical and horizontal scale-out with low latency, coupled with a suite of data replication capabilities, which provide flexible architectural options that can evolve with the changing network over time.
“Cloud-based solutions from other vendors tend to be limited in terms of supporting particular network generations or protocols. We’ve created our latest platform TITAN.IUM to allow customers to take any generation of applications, any generation of legacy services and protocols and move them into the new world of cloud-native architecture,” said Rosenberg.
“This is a really important part for a carrier to harmonise their network, bring data services together, bring legacy with new together in order to make a more effective and efficient network, as well as reduce their cost as they scale forward,” he said.
Established in 1999, NetNumber has fostered a strong team environment that leverages the industry’s best skills to offer software solutions tailored for carriers of all dimensions. Based outside of Boston and with presence in over 20 countries, the company delivers a range of products that address all generations (2G, 3G, 4G, 5G) of network functions in the core network, deep rooted security products and services, STIR/ SHAKEN and set of options around data services in more than 90 countries.
Steeped in experience in building telecom solutions, software, protocol stacks, and integration of third party tools, the company’s development organisation has proven to supply to the industry with the most reliable and flexible solutions on the market.
“At NetNumber, we focus on our core competencies – we are dedicated to providing industry expertise in signaling, routing, security, subscriber management and data services. We provide customers a strong ROI through platform-based solutions that reduce Capex and Opex in the long-term,” commented Rosenberg.
Five reasons why customers choose NetNumber:
- Expertise - NetNumber has experts with deep knowledge in signaling/routing, security, and subscriber database management.
- Integration - An industry-first platform brings together domain services, applications, security, and global data services.
- Scale - NetNumber has the ability to seamlessly increase network efficiency using vertical and horizontal scaling.
- Speed - World-class solutions have the power to help companies create new service offerings and accelerate time to ROI.
- Savings - Customers enjoy significant savings in capex and opex, flexible deployment models, and investment protection.
NetNumber and Virgin Mobile MEA
“We're very proud of our partnership with Virgin Mobile MEA as they've taken the concept of the InterGENerational platform into their regional network strategy,” commented Rosenberg. “That’s accelerated how they develop exceptional services across the Middle East and Africa region.
“We work with them hand-in-hand to deliver multiple applications onto our platform which has enabled them to provide exceptional, advanced and innovative services to their customers across the Middle East, who demand high quality services.
“What they've really taken advantage of is scale. What I mean by that is they are putting multiple generations of applications and services onto the same platform and distributing that data across their network. That has resulted in an advantageous position of time to market and operational savings.
“Rather than having different applications for many different vendors that cause operational chaos, they've been able to consolidate that and reduce their operating costs by having everything on one common architecture. We’ve had a long-term relationship with Virgin Mobile in Saudi Arabia, and recently signed an agreement with Virgin Mobile in Kuwait.”
Rosenberg says that with these solutions, Virgin Mobile MEA can take advantage of getting to the market much quicker and faster—which is what today’s discerning customer demands.