Ghana Strengthens Trade with Dubai as Delegation Opens New Accra Office
Ghana will enjoy enhanced trade with Dubai after a delegation from the UAE province opened up a new base in Accra.
A Dubai Chamber of Commerce and Industry trade group, led by its President and CEO, H.E. Hamad Buamim, is embarking on a three-day visit from January 20 to 22 to the Ghanaian capital.
This first trade mission of the year is in line with Dubai Chamber’s ‘Dubai: Gateway to Africa’ strategy. The objective of the trade mission is to explore promising markets for the Chamber’s members, especially those in the West African region as well as to enhance bilateral trade relations between the UAE and Ghana while raising the competitiveness of Dubai businesses in the overseas business arenas.
Ghana provides a safe investment haven for Dubai companies as the country stands amongst the top five destinations for doing business in Sub-Saharan Africa, and Dubai businesses can use Ghana as a base for expanding their trading activities in the lucrative investment areas of southern and western Africa.
Speaking at the inauguration of the Accra office, H.E. Hamad Buamim, President and CEO, Dubai Chamber said, “The launch of this office is an important development in the expansion of Dubai Chamber’s footprint in Africa and sends a strong signal of our commitment to enhance ties both in Ghana and in the West Africa region.
“I would like to thank our Ghanaian government and business partners, and the UAE Ministry of Foreign Affairs, whose support and cooperation has enabled us to start a new era in Dubai and Ghana’s relationship.”
Last year also saw a trading milestone between the two as Dubai welcomed Ghana to the Africa Global Business Forum in October 2014.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.