XDSL signs agreement with Dark Fibre Africa and Conduct for faster connectivity in South Africa
The agreement provides the South African ISP with access to DFA’s 8 000km’s of installed fibre, increasing the footprint and capacity of its national network. XDSL’s clients can also rely on fast turnaround on fibre-to-the door connectivity with Conduct installing in just two to four weeks.
XDSL director Danie Fourie said: “DFA has made a significant investment in building its fibre network. We are pleased to be one of the first ISPs to access this infrastructure to our clients’ advantage. Adding this capacity to our existing national network not only increases the throughput and reliability of our broadband offering and extends our reach, but also gives our clients more options.
“For our enterprise clients, the speed of connectivity to DFA fibre will make a big difference – at present they can wait up to six months to access fibre. DFA and Conduct aim to make 10 000 end-points available over the next year”. Explained Fourie:
He said: “That’s 10 000 live connections across the country that our clients can simply plug into to access fibre broadband in addition to the one-off connections Conduct brings to the doorstep of businesses. Costing remains competitive with per Megabyte (MB) costs dropping with higher capacity use.”
Johan Pretorius, CEO of Conduct, said: “This is a good example of infrastructure and service providers working in unison to service the market. Conduct’s pre-installed last mile fibre gives the service provider instant access to a wide customer base, whilst DFA’s network provides the service provider cost effective backhaul to numerous locations within the city.
“Instantly the ISP, who is responsible for lighting the dark fibre and delivering the services to their customer, have the scale and reach required to drive high bandwidth services to end-users at attractive prices.”
This addition to XDSL’s network and service offering complements the company’s already enviable stack of value-add features such as its broadband solutions including firewalls; Quality of Service; proactive monitoring and support via its data centres; a full enterprise hosted PABX; reporting; and SLAs that cater for resellers and corporates’ needs and budgets.
For more information, visit www.xdsl.co.za
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.