Cruise ship operator Fred Olsen eyes further upgrade to on-board network
Cruise operator Fred Olsen is eyeing further upgrades to its onboard internet services, according to the group’s IT Director, Damon Impett.
The company recently beefed up its internet speeds across its four ships, with speeds upgraded from 800Kbps to 3Mbps.
The project involved retrofitting the company’s fleet of ships, with around 28km of cabling installed on each vessel.
But in an exclusive interview with Business Review Europe, Impett revealed there are plans to improve the on board offering yet further.
“While the recent upgrade was substantial, we are currently looking to update that to 10Mbps as we know we can offer more, although, as all operators will know, it doesn’t matter how much you increase your speeds by, as customers will always take your offering to the limit,” he commented in an exclusive interview with Business Review Europe.
“That 10Mbps is actually expandable to 20Mbps in cases where there is additional capacity available on the satellites we are using.”
The capability of bouncing from one satellite to another to take advantage of extra capacity is an example of providers becoming more proactive, Impett commented, adding that a number of new satellites are due for launch this year, with more to come in the following few years.
In the wide ranging interview, Impett also touched on the subject of automated ships, saying that they would “absolutely become a reality”, but that ships would likely never be completely unmanned due to concerns over by physical and cyber security.
“I think ultimately there will always be someone on the ship to ensure that a vessel is not allowed to run off course, in the same way that planes are fully automated but you still have a captain and chief officer.
“Nobody really wants to get into a plane and think there is no pilot but they’re actually perfectly capable of flying themselves, and it’s even easier on a ship because of the lower speeds.
“Technically ships are already capable of running autonomously, so this is not a massive step in that sense, it’s more about changing people’s mindsets.”
HCL: Helping businesses adapt for the digital age
Possessing a distinguished 44-year heritage in the sector, HCL Technologies (formerly Hindustan Computers Limited) is an Indian multinational headquartered in Noida, Uttar Pradesh, India.
With a client base that includes half of the Fortune 500 and 650 of the Global 2000, its expertise and value as a partner for digital transformation are well recognised.
“Enterprises across industries stand at an inflection point today,” states HCL on its . “In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy centre stage.”
The HCL approach
HCL has managed to carve its renowned reputation on the basis of a highly innovative and specialised approach stemming from three key concepts:
- : inverting the “organisational pyramid”, HCL empowers front line workers to develop concepts derived from their first-hand understanding of the customer experience.
- : the sum of strong values combined with culture, HCL fosters trust, transparency, and flexibility to fulfill customers’ best interests
- : this combines ‘core services’ with ‘next-gen services’, products and platforms to create a distinctive three-layer digital enterprise
The company is focused on delivering “technology for the next decade, today,” and its reach extends across the industry spectrum, from aerospace and defense to banking, healthcare, retail and more.
Tech against COVID-19
HCL has taken the challenge of COVID-19 and met it . Working with clients and partners to ensure their needs continue to be met, it has spearheaded efforts based on empathy, an employee-first approach to operations, embracing remote working capabilities, and continuing to explore technological innovation.
This is indicative of the care and attention to detail that HCL brings to everything it does. Cited by SAP’s Nis Boy Naeve, VP of Platform Adoption Enablement, for strong contributions to its , it is, perhaps, no surprise that HCL was labeled a “knowledgeable and valuable” partnership.
Read more about SAP and HCL in the April ‘21 edition of Technology Magazine