Feature: Investment takes off in German technology startup market
Investment in a flying taxi startup will not only revolutionise electric mobility but it's just part of a very strong year for investment in German startups.
German flying taxi firm Lilium has picked up $90mn (€75mn) in series B funding from a group of investors spread around the world, signalling the strength of the German startup market.
Investors, such as major Chinese technology company Tencent, are backing electric technology startup Lilium's plans to bring a five-seater vertical take-off and landing (VTOL) vehicle to market within the next decade.
The Lilium jet is the next stage in electric transport, allowing passengers to travel five times faster than by car. The goal of the company is to revolutionise transport-as-a-service (TaaS) by allowing anyone to call one of these flying taxis with the touch of a button. Passengers will simply pay per ride and it is hoped the service will become as affordable as riding in a car.
The funding group consists of Tencent; LGT, the international private banking and asset management group; Atomico, founded by Skype co-founder Niklas Zennström; and Obvious Ventures, whose co-founder Ev Williams is also co-founder and former CEO of Twitter. The investment brings the German company’s total capital raised to more than $100mn.
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Daniel Wiegand, Lilium's co-founder and CEO says: “This investment is a tremendously important step for Lilium as it enables us to make the five-seat jet a reality. This is the next stage in our rapid evolution from an idea to the production of a commercially successful aircraft that will revolutionise the way we travel in and around the world’s cities. It makes Lilium one of the best funded electric aircraft projects in the world. Our backers recognise that Lilium’s innovative eVTOL technology puts us in the lead in this exciting new industry, with no other company promising the economy, speed, range and low-noise levels of the Lilium Jet.”
The investment will be used for the development of the five-seat Lilium jet that will fly commercially, as well as to grow Lilium’s existing team of 70 employees. The company is aiming for its first manned flight in 2019, with a fully-functional jet. By 2025, on-demand air transport will start to become a reality.
In April, Lilium achieved a world first when the full-sized prototype successfully performed its most complicated manoeuvre – transitioning between hover mode and horizontal flight. There's still a lot of work to be done before the first manned flight but the statistics look promising. Lilium says the jet will be able to travel 70km in just 15 minutes, allowing workers to escape the city in record time.
Lilium's website also states its plans for costings, in comparison with getting a regular road taxi from Manhattan to JFK airport. Taking a car currently costs $56-73. Initial pricing for the journey in a Lilium jet would be $36, going down to just $6 long term as the business becomes more established and the infrastructure grows.
David Wallerstein, Chief Exploration Officer at Tencent, explains the importance of the Lilium jet. He says: “Transportation technologies play a fundamental role in structuring our everyday lives. Lilium’s electric powered eVTOL aircraft offers new mobility options that can benefit people around the world. From under-developed regions with poor road infrastructure, to the developed world with traffic congestion and sprawl, new possibilities emerge when convenient daily flight becomes an option for all of us. Lilium offers a substantial and environmentally-friendly transportation breakthrough for humanity.”
Lilium isn't the only disruptive transport company to receive this kind of investment. In August 2017, German carmaker Daimler was part of a consortium to invest €25mn in Volocopter, a rival flying taxi start-up. Volocopter is progressing quickly with trials of its autonomous air taxi starting in Dubai this year.
Investment in these kind of businesses is important for Europe's start-up scene. Not only are investors thinking about the future of transport and helping to move it along by funding projects such as Lilium, but these developments can only give a boost to other technology companies in Germany.
Germany's start-up scene is booming: in the first half of 2017, the amount of money invested into German companies grew 123% on the first half of 2016. Alongside Lilium, there are a number of other start-ups that are generating interest in Germany and beyond. Almost all of these operate in the tech space, with a number identifying as fintech start-ups.
SolarisBank is just one of these companies. At its core, it is a tech company but it happens to have a German banking license too. The Berlin-based start-up has built an API-accessible banking platform that enables digital businesses to create custom solutions for their varying financial needs.
Also in the fintech vertical are startups like Clark, an insurance company aimed at retail customers; Candis, which develops intelligent financial workflows; and Kasko, another insurance company, this time in the form of a digital platform that allows companies and brokers to market new on-demand products.
Lilium isn't alone, however, when it comes to transport tech. German startups have been racing those in Silicon Valley to reinvent transport for some time. Moia is a company owned by Volkswagen that is building on-demand shuttle buses, equipped with smart AI that will work out where people are and where they want to be dropped off. The AI will be able to trace an optimised route through a town that gets people around quickly and efficiently.
The goal of Moia is to make cities more liveable and efficient with the first tests now starting in a 90 sq km area of Hamburg. The initial fleet of 20 Volkswagen vans will help to develop the technology, with customers' help, for future roll-outs across Germany and beyond.
Germany has long been a leader in efficient, innovative technology but the global interest in these transport companies puts pressure on other startups around the world. Mobility as we know it is changing and whether that change is pushed from Germany, Silicon Valley or somewhere else entirely, it all points towards more efficient travel in our future.
Automation of repetitive tasks leads to higher value work
Two-thirds of global office workers feel they are constantly doing the same tasks over and over again. That’s according to a new study (2021 Office Worker Survey) from automation software company UiPath.
Whether emailing, inputting data, or scheduling calls and meetings, the majority of those surveyed said they waste on average four and a half hours a week on time-consuming tasks that they think could be automated.
Not only is the undertaking of such repetitious and mundane tasks a waste of time for employees, and therefore for businesses, but it can also have a negative impact on employees’ motivation and productivity. And the research backs this up with more than half (58%) of those surveyed saying that undertaking such repetitive tasks doesn’t allow them to be as creative as they’d like to be.
“When repetitive, unrewarding tasks are handled by people, it takes time and this can cause delays and reduce both employee and customer satisfaction,” Gavin Mee, Managing Director of UiPath Northern Europe tells Business Chief. “Repetitive tasks can also be tedious, which often leads to stress and an increased likelihood to leave a job.”
And these tasks exist at all levels within an organisation, right up to executive level, where there are “small daily tasks that can be automated, such as scheduling, logging onto systems and creating reports”, adds Mee.
Automation can free employees to focus on higher value work
By automating some or all of these repetitive tasks, employees at whatever level of the organisation are freed up to focus on meaningful work that is creative, collaborative and strategic, something that will not only help them feel more engaged, but also benefit the organisation.
“Automation can free people to do more engaging, rewarding and higher value work,” says Mee, highlighting that 68% of global workers believe automation will make them more productive and 60% of executives agree that automation will enable people to focus on more strategic work. “Importantly, 57% of executives also say that automation increases employee engagement, all important factors to achieving business objectives.”
These aren’t the only benefits, however. One of the problems with employees doing some of these repetitive tasks manually is that “people are fallible and make mistakes”, says Mee, whereas automation boosts accuracy and reduces manual errors by 57%, according to Forrester Research. Compliance is also improved, according to 92% of global organisations.
Repetitive tasks that can be automated
Any repetitive process can be automated, Mee explains, from paying invoices to dealing with enquiries, or authorising documents and managing insurance claims. “The process will vary from business to business, but office workers have identified and created software robots to assist with thousands of common tasks they want automated.”
These include inputting data or creating data sets, a time-consuming task that 59% of those surveyed globally said was the task they would most like to automate, with scheduling of calls and meetings (57%) and sending template or reminder emails (60%) also top of the automation list. Far fewer believed, however, that tasks such as liaising with their team or customers could be automated, illustrating the higher value of such tasks.
“By employing software robots to undertake such tasks, they can be handled much more quickly,” adds Mee pointing to OTP Bank Romania, which during the pandemic used an automation to process requests to postpone bank loan instalments. “This reduced the processing time of a single request from 10 minutes to 20 seconds, allowing the bank to cope with a 125% increase in the number of calls received by call centre agents.”
Mee says: “Automation accelerates digital transformation, according to 63% of global executives. It also drives major cost savings and improves business metrics, and because software robots can ramp-up quickly to meet spikes in demand, it improves resilience.
Five business areas that can be automated
Mee outlines five business areas where automation can really make a difference.
- Contact centres Whether a customer seeks help online, in-store or with an agent, the entire customer service journey can be automated – from initial interaction to reaching a satisfying outcome
- Finance and accounting Automation enables firms to manage tasks such as invoice processing, ensuring accuracy and preventing mistakes
- Human resources Automations can be used across the HR team to manage things like payroll, assessing job candidates, and on-boarding
- IT IT teams are often swamped in daily activity like on-boarding or off-boarding employees. Deploying virtual machines, provisioning, configuring, and maintaining infrastructure. These tasks are ideal for automation
- Legal There are many important administrative tasks undertaken by legal teams that can be automated. Often, legal professionals are creating their own robots to help them manage this work. In legal and compliance processes, that means attorneys and paralegals can respond more quickly to increasing demands from clients and internal stakeholders. Robots don’t store data, and the data they use is encrypted in transit and at rest, which improves risk profiling and compliance.
“To embark on an automation journey, organisations need to create a Centre of Excellence in which technical expertise is fostered,” explains Mee. “This group of experts can begin automating processes quickly to show return on investment and gain buy-in. This effort leads to greater interest from within the organisation, which often kick-starts a strategic focus on embedding automation.”