May 18, 2020

Apple and Careem collaboration allows passengers to book cars using Siri

Apple
Careem
Siri
Middle East taxi apps
Bizclik Editor
1 min
Apple and Careem collaboration allows passengers to book cars using Siri

Careem, an app-based car booking service, has announced a new strategic partnership with Apple whereby Careem users or “Careemers” can now order a car ride in just seconds, through Siri.

Users can avail the option by enabling Siri and then simply asking Siri for a ride by saying, “Hey Siri, book me a Careem.” Siri then connects the user to the Careem app, that makes the booking on the background, whereby Car and Captain details can also be shown on the Apple device.

“Our mission is to make people’s lives simpler and what better way to do this than to introduce a useful feature that makes ordering a Careem easier by just speaking to your phone?” said Selim Turki, Product Market Fit Director, Careem.

“As two organizations that strongly believe in technological innovation and user experience, we hope to work together to utilize this partnership to be a local smart platform that derives creative solutions tailored to the benefit of our home customers’ lives.”

The leading app recently invested $100 million in Research and Development, with the objective of growing globally, opening more research centers and helping accelerate innovation in the related technology infrastructure. 

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Read the November 2016 issue of Business Review Middle East magazine

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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