EMEA's learning & development elite lead the way at the 2015 Inspire awards
Skillsoft, the learning and talent management specialist, has announced the winners of its Inspire Awards at the Skillsoft 2015 EMEA Perspectives conference. The awards were formally announced yesterday at an exclusive ceremony held at The Grange Tower Bridge Hotel, London, recognising the commitment and dedication of the best in learning and development and talent management in the EMEA region.
The ceremony was part of the extremely successful 2015 EMEA Perspectives conference, featuring a series of presentations from the leading experts at Skillsoft and powerful keynote speeches delivered by respected psychologist Karen Moloney and business giant James Caan. The judges for the awards panel included several independent leaders in the learning and development sector including David MacLeod OBE, Laura Overton, Charles Jennings and David Wilson.
“With increasing shifts in workforce attitudes, it is now essential for businesses to provide high quality training for their staff,” commented Kevin Young, Managing Director, EMEA, Skillsoft. “These awards celebrate the companies that demonstrate the greatest commitment to implementing effective learning and development programmes for their staff. Ultimately our winners’ true reward will be increased employee engagement and retention levels, high customer satisfaction levels and improved business performance which are a direct result of the development opportunities they provide.”
The winners of the 2015 award categories are as follows:
· Screen Stars Video: Orange Business Services
· Best Compliance Initiative: RWE npower
· Best New Implementation: Johnson Controls
· Best Learning Project: BAE Systems
· Learning Team of the Year: CGI
“The age of learning has well and truly begun. With mounting pressure on businesses to constantly innovate and improve, we can be certain that L&D can and should make a major contribution to achieving these goals.” added Young. “Successful businesses of the future will be those that ‘train their way to the top’, ensuring that talent within their organisations is recognised and rewarded with opportunity and personal investment.”
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.