May 19, 2020

IBM Awards Mombasa County in Kenya with grant to fund consultations with IBM problem solvers

IBM
revenue generation
healthy food
consulting expertise
Bizclik Editor
2 min
IBM Awards Mombasa County in Kenya with grant to fund consultations with IBM problem solvers

IBM today named Mombasa County as an IBM Smarter Cities Challenge grant recipient for Smarter Cities Challenge. 

Smarter Cities Challenge is a competitive grant program that sends teams of some of IBM's most talented experts to select cities and regions worldwide to provide pro bono consulting expertise on the most critical issues faced by communities today.

 This year, the company will be helping at least 16 cities and regions around the world this year address issues ranging from clean water, healthy food, and revenue generation, to job development, efficient transportation, and public safety. 

For these consultative engagements, IBM teams invest months studying a local issue chosen by a winning municipality.  

They then spend three weeks on the ground in the region gathering and analysing all relevant data, while meeting in person with dozens of members of the government, citizen, business, and not-for-profit communities.

In doing so, they gather diverse perspectives about the causes and potential solutions to the challenge at hand. At the conclusion of these studies, IBM presents comprehensive recommendations for solving the problem, followed weeks later by a more detailed, written plan for its implementation. 

An IBM team will visit Mombasa County later this year to review and recommend strategies for enhancing revenue collection and management. 

Mombasa Governor, Hassan Joho, said:“We are honored and elated to receive this award. We are confident that it will go a long way in helping us to elaborate mechanisms that will increase efficiency in revenue collection and ultimately improve service delivery to our citizens and to Mombasa as a preferred tourist destination.”

Smarter Cities Challenge was originally conceived in 2011 as a three-year grant program, but highly positive feedback and effective results have encouraged IBM to extend the initiative.

 In its first three years, IBM's Smarter Cities Challenge deployed 600 experts on six-person teams who provided strategic and practical advice to 100 municipalities.

 These highly prized three-week engagements, each valued at USD $500,000, have helped cities address key challenges in a variety of spheres. 

Following are cities and regions that IBM is today announcing as winners of the IBM Smarter Cities Challenge grants for 2014:   Abuja, Nigeria; Ballarat, Australia; Baton Rouge, United States; Birmingham, United States; Brussels, Belgium; Dallas, United States; Dublin, Ireland; Durban, South Africa; Jinan, China; Mombasa County, Kenya; Niigata, Japan; Perth, Australia; Suffolk County, United States; Tainan, Taiwan; Vilnius, Lithuania; Zapopan, Mexico.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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