Mastercard developing fintech with Tunisian Post
The MoU was signed by Moez Chakchouk, Chairman and Chief Executive Officer, Tunisian Post and Khalid Elgibali, Division President, Middle East and North Africa, Mastercard. It builds on decades of cooperation between the two organisations and will enable the Tunisian Post to introduce innovative and safe solutions for electronic payments for the benefit of individuals and SMEs, allowing them to use financial services round-the-clock via the Tunisian Post’s electronic payment system and particularly, the prepaid e-DINAR Smart Card.
As part of the collaboration, the Tunisian Post and Mastercard will work together to facilitate greater access to digital financial services and reduce associated costs, while also enabling the Tunisian Post to contribute to a number of national projects in the field of e-government and digital management.
Khalid Elgibali, Division President, Middle East and North Africa, Mastercard, said: “Mastercard is committed to driving financial inclusion across the region and understands the significance of Public-Private Partnerships-led initiatives in the integration of citizens within the formal financial system. Our collaboration with the Tunisian Post lays the framework for the launch of new electronic payment systems, which will allow individuals, governments and the economic bodies to take advantage of the many benefits of a ‘World Beyond Cash’. Our cooperation with the Tunisian Post through this MoU represents a new step towards achieving this goal, where we will work together to develop a Mastercard prepaid program for all government disbursements through the Tunisian Post to add 1 million new beneficiaries, including Health Reimbursement, Student Scholarship, Retirement Pension and Micro-loans.”
Moez Chakchouk, Chairman and Chief Executive Officer, Tunisian Post, added: “The Tunisian Post has adopted a strategy that relies on social and financial inclusion through the development of new digital financial services, based mainly on mobile payment technologies and programs that are in line with the needs of low-income groups. The Tunisian Post has set forth important objectives to facilitate the use and access of digital financial services by the launch of mobile application, «MobiPoste», specifically for the youth, students and SMEs and individuals who are not covered under banking services, which will further enhance our position as a leading institution dedicated to the enhancement of e-commerce and the development of digital management.”
Read the October 2016 issue of Business Review Middle East magazine
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.