May 19, 2020

Nestle Keeps Ebola at Bay in West Africa

Liberia
Sierra Leone
Nestle
Ghana
Skills Junction
2 min
Nestle Keeps Ebola at Bay in West Africa

Nestle is still yet to succumb to the ongoing Ebola crisis, the company has confirmed, despite much of its production facilities being located in some of the worst affected regions.

The globally renowned coffee, cereals, chocolate, water and milk producer has eight factories in the west and centre of Africa, including both Ghana and Ivory Coast nearby to Guinea, Liberia and Sierra Leone where the Ebola virus has taken its toll most severely.

CLICK HERE TO READ MORE ON THE EBOLA CRISIS

 

However, the company’s Chief Executive, Paul Bulcke has allayed fears by confirming that no disruption has been caused to Nestle’s production or distribution operations as yet.

Bulcke told Reuters that “that could happen, but it hasn’t happened yet”, referring to the possibility of factory closures.

“We're not there yet. I hope we never get there. Whatever happens, we're going to have to adjust," he added.

The region in general is a hub of cocoa growth with Ivory Coast and Ghana accounting for 60 percent of the world’s cocoa bean produce, and there has been increasing concern that the virus may limit supplies moving forward.

However, the only way that the crops have been affected so far are in terms of prices, which have increased as a consequence. Bulcke is hopeful that they won’t rise any higher while Ebola remains out of the countries, however.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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