May 18, 2020

FedEx Express : the logistics company of the year for Middle East 2017

Middle East
transportation
Delivery
FedEx
Dale Benton
2 min
FedEx Express : the logistics company of the year for Middle East 2017

The subsidiary of the world’s largest express transportation company FedEx Corp, FedEx Express, has been crowned the Express Logistics Company of the Year at the Logistics Middle East Awards 2017. 

The company was recognized for its global reach and world-class services, enabling customers to access the world quickly and conveniently.

Over the past 12 months, customers all across the Middle East have benefited from an innovative temperature controlled packaging solutions, enabling industries with temperature-sensitive shipments to confidently transport their goods across the globe. 

FedEx connects more than 220 countries and territories worldwide, and in May 2016, FedEx Express acquired TNT Express. The acquisition brought together the world’s largest air express network and a road network across the GCC and Europe, which will significantly reshape the global transportation and logistics industry.

 “FedEx consistently goes above and beyond for our customers,” says David Ross, regional president of FedEx Express Middle East, Indian Subcontinent and Africa.  “Our customers are at the heart of everything we do.  Whether they are Small or Medium Enterprises (SMEs) sending that ever so exciting first order overseas, multinational companies shipping large volumes of goods, or an individual wanting to send a loved one back home a package, we believe in delivering a positive experience for them, every time.  Listening to the needs of our customers and local markets is the backbone of our Purple Promise – to make every customer experience outstanding.” 

The award comes hot off the heels of being named as one of the Best Places to Work in the UAE, the seventh consecutive year it has been named as one of the regions outstanding employers. 

The Logistics Middle East Awards, formerly known as the Supply Chain and Transport Awards (SCATA), were first held in 2007.  The awards are a celebration of excellence for the great and the good of the supply chain and logistics communities in the Middle East.

 

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Jun 16, 2021

SAS: Improving the British Army’s decision making with data

SAS
British Army
3 min
Roderick Crawford, VP and Country GM, explains the important role that SAS is playing in the British Army’s digital transformation

SAS’ long-standing relationship with the British Army is built on mutual respect and grounded by a reciprocal understanding of each others’ capabilities, strengths, and weaknesses. Roderick Crawford, VP and Country GM for SAS UKI, states that the company’s thorough grasp of the defence sector makes it an ideal partner for the Army as it undergoes its own digital transformation. 

“Major General Jon Cole told us that he wanted to enable better, faster decision-making in order to improve operational efficiency,” he explains. Therefore, SAS’ task was to help the British Army realise the “significant potential” of data through the use of artificial intelligence (AI) to automate tasks and conduct complex analysis.

In 2020, the Army invested in the SAS ‘Viya platform’ as an overture to embarking on its new digital roadmap. The goal was to deliver a new way of working that enabled agility, flexibility, faster deployment, and reduced risk and cost: “SAS put a commercial framework in place to free the Army of limits in terms of their access to our tech capabilities.”

Doing so was important not just in terms of facilitating faster innovation but also, in Crawford’s words, to “connect the unconnected.” This means structuring data in a simultaneously secure and accessible manner for all skill levels, from analysts to data engineers and military commanders. The result is that analytics and decision-making that drives innovation and increases collaboration.

Crawford also highlights the importance of the SAS platform’s open nature, “General Cole was very clear that the Army wanted a way to work with other data and analytics tools such as Python. We allow them to do that, but with improved governance and faster delivery capabilities.”

SAS realises that collaboration is at the heart of a strong partnership and has been closely developing a long-term roadmap with the Army. “Although we're separate organisations, we come together to work effectively as one,” says Crawford. “Companies usually find it very easy to partner with SAS because we're a very open, honest, and people-based business by nature.”

With digital technology itself changing with great regularity, it’s safe to imagine that SAS’ own relationship with the Army will become even closer and more diverse. As SAS assists it in enhancing its operational readiness and providing its commanders with a secure view of key data points, Crawford is certain that the company will have a continually valuable role to play.

“As warfare moves into what we might call ‘the grey-zone’, the need to understand, decide, and act on complex information streams and diverse sources has never been more important. AI, computer vision and natural language processing are technologies that we hope to exploit over the next three to five years in conjunction with the Army.”

Fundamentally, data analytics is a tool for gaining valuable insights and expediting the delivery of outcomes. The goal of the two parties’ partnership, concludes Crawford, will be to reach the point where both access to data and decision-making can be performed qualitatively and in real-time.

“SAS is absolutely delighted to have this relationship with the British Army, and across the MOD. It’s a great privilege to be part of the armed forces covenant.”

 

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