Digital disruption theme of consumer goods forum, Cape Town
The Consumer Goods Forum (CGF) has announced that in eight weeks, Cape Town will play host to scores of CEOs from the world’s most influential consumer and retail brands. The CGF Global Summit, expected to draw more than 800 delegates from over 365 companies from 40 countries, will take place at the Cape Town International Convention Centre from 15 to 17 June 2016.
The theme of this year’s Global Summit is ‘Seizing opportunities in the face of disruption’. Delegates and speakers will span the entire consumer goods ecosystem including retailers, manufacturers, service providers and trade associations. The Global Summit, which has become the industry’s most significant annual event, celebrates its 60th anniversary this year.
FMCG industry leaders and rising stars hit the stage
This year the line-up of speakers will serve to bridge the industry generation gap and will feature both legacy heavy-hitters such as Coca Cola Company CEO and Chairman Muhtar Kent, Tesco CEO Dave Lewis and Daniel Zhang, CEO of Alibaba, as well as a new generation of young entrepreneurs making waves of their own in the industry, including the CEO of Facebook Africa, Nunu Ntshingila and Affiong Williams, founder and CEO of ReelFruit, an emerging fruit processing company. With the CGF’s focus on collaboration, this will be an exciting juxtaposition of ideas coming together to create mutual inspiration - each side has much to learn from the other.
The Global Summit will focus on disruption in all areas of business, and the resultant opportunities. Innovators, CEOs and leaders of new business models from both emerging and developed markets will come together to challenge delegates to see disruption from new vantage points.
Additional renowned speakers set to deliver exclusive insights at the Global Summit include:
- Sir Martin Sorrell, Founder and CEO at WPP, on ‘Lessons to be Learnt from Disruptive Communications’
- Doug McMillon, CEO Wal-Mart Stores, ‘Responsible on Retailing for the Modern Consumer’
- François Pienaar, former captain of the South Africa Rugby team
- Zelda La Grange, Former Private Secretary to the Office of the President Nelson Mandela
How to go the distance in the digital world
Panel discussions scheduled for day two will see invited speakers debate and evaluate key issues facing the industry on a daily basis. Topics will include health and wellness challenges and ways in which the industry can do more to improve these issues through greater collaboration. The digital disruptors will also have their say on how integral digital platforms are key to the success of business today.
Other topics to be discussed include:
- ‘Positive Impact, Real Business’, where fearless young entrepreneurs from Africa share their stories and provide refreshing, inspiring and innovative concepts for emerging markets
- ‘Retail Growth Success Stories’, bringing together both ‘digital natives’ and established retailers that have successfully embraced new models and addressed new markets
- ‘Building a Sustainable Future’, exploring how companies can build sustainable futures by looking at today’s challenges and turning them into tomorrow’s opportunities
A strategic one-stop-shop to stay ahead of the curve
In addition to the speaker programme, the CGF will host its Innovation Zone, called the ‘i-Zone’, showcasing the latest cutting-edge and creative ideas from the retail and consumer goods industries. This stylish display area offers a window to the most innovative concepts offered by members from across the world.
A key feature of the event is the Store Visits Programme. This top-class retail tour will offer invited participants the opportunity to participate in a custom-made retail tour that will showcase the very best of local retail. Guests will be given coveted access to senior industry executives and will be privy to some sought-after information regarding their business background as well as an opportunity to benchmark their own retail offer.
Peter Freedman, Managing Director at the Consumer Goods Forum, commented: “All industries experience waves of disruption but the consumer goods industry is arguably going through more disruption right now than we have seen in a lifetime. Digital is perhaps the biggest disruption because it affects how we produce, buy, sell and communicate.
At the same time we are seeing disruption from new entrants – not just digital natives but also many others, ranging from the local “craft” industry to a new breed of emerging market-based multinationals. The Global Summit is the forum for our members to discuss how they can capitalise on the opportunities that lie beneath all disruptions. We will explore how the CGF’s mission to collaborate on consumer trust and industry efficiency can also unlock growth opportunities.”
The CGF works to create ‘better lives through better business’. Manufacturers and retailers partner with the CGF to develop common positions, drive business efficiency and positive societal change in four strategic priority areas for the industry: sustainability, health and wellness, product safety, and end-to-end value chain. Read more at http://www.theconsumergoodsforum.com/ and http://www.tcgfsummit.com/
<a href="http://www.shutterstock.com/gallery-4110757p1.html?cr=00&pl=edit-00">Nataly Reinch</a> / <a href="http://www.shutterstock.com/editorial?cr=00&pl=edit-00">Shutterstock.com</a>
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.