Dineo Molefe succeeds Gert Schoonbee as Managing Director of T-System South Africa
The German IT services firm, T-Systems, has appointed Dineo Molefe as the Managing Director of its South Africa branch.
Prior to her new position, Molefe worked as the Chief Financial Officer for T-Systems South Africa for two years.
She will be succeeding Gert Schoonbee on 30 April, who has worked at the company for 18 years, six of which in the MD role.
“I look forward to working with my colleagues at T-Systems, as well as with our clients, suppliers and partners as we continue shaping a new T-Systems in South Africa,” stated Dineo Molefe.
“I want us to become the leading provider of secure, cloud-based service in a world of increasingly inter-connected networks and devices.”
“We are already well advanced in these plans to create a company that will nimbly adapt to new trends and meet rapidly changing client needs.”
Molefe graduated with a qualification in Chartered Accounting, and then went on to study a Masters at the University of Johannesburg studying Commerce.
She also completed the Advanced Management Programme at the University of Pennsylvania’s Wharton Business School.
“I am honoured to be handing over to Dineo and look forward to introducing her to our clients and stakeholders over the next six weeks as she takes over the reins,” noted Gert Schoonbee.
“I could not think of a better qualified person to take T-Systems forward in South Africa.”
“On behalf of the majority shareholder, I thank Gert for his leadership of the South African operation and wish him all the best with his new endeavours in the social entrepreneurship space,” remarked Francois Fleutiaux, International Board Member of the IT Division at T-Systems.
“I would also like to congratulate Dineo and wish her all the best in her new role. After two years as CFO she has acquired a deep knowledge of the business making her the ideal person to lead TSSA.”
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.