Five Features of the Smart Employee App Launched by Dubai Smart Government
Dubai Smart Government Department (DSG) has launched the “smart employee” app for Dubai government employees, the latest move towards smart governance across the Emirates.
Commenting on the launch of the smart employee app, H.E. Ahmad Bin Humaidan, DSG Director General, said: “We are inspired by the vision of our leadership to be among the finest smart governments in the world. You can expect some more apps, including enhancements to mPay, to be launched during Gitex 2014 next month.”
Here are five things to expect from Smart Employee:
- It will be launched on October 12 2014 and be available to 20,000 employees.
- Shared services will help Dubai Government save money from unnecessary duplication costs.
- The app will also prove useful for teamwork among employees and manager, speeding up crucial decisions and saving time; which leads to further happiness and satisfaction among Dubai government employees.
- It has a self-service menu for absence, attendance and leaves management, notifications for immediate action, instant approvals from line managers, requests for certificates and letters, payroll and salary, team hierarchy, search for and contact another employee.
- Smart Employee has an Arabic and English user interface and is available on Android platforms, with the iOS version to follow.
Dubai Smart Government is a pioneering initiative in the region to provide government online services across the spectrum of corporate and community life in the emirate.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.