Imperial Health Sciences/Yusen Logistics team up for special deliveries
Imperial Logistics group’ company Imperial Health Sciences has partnered with global ocean freight specialist Yusen Logistics to launch the pharmaceutical industry’s first dedicated, temperature controlled sea freight consolidation service to southern Africa.
This weekly service kicked off in January with solutions for East and West Africa to follow later in 2014.
Imperial Health Sciences managing director Dr Iain Barton explains that this service will maximise the cost effectiveness of sea solutions versus airfreight for pharmaceutical customers, providing them with a transparent and comprehensive solution for the supply of replenishment stocks.
He said: “The innovative solution has been developed in response to demand from pharmaceutical customers for a robust, total supply chain service.”
“With a door-to-door pallet rate structure for consignments which can range from a single pallet to a dedicated container, the new service maximises quality and minimises risk, with a complete audit trail for temperature control and security.”
Collections will be made throughout Europe by the Yusen Logistics’ network, and received into the company’s European pharmaceutical hub in Antwerp.
“Weekly seafreight will depart from the Port of Antwerp direct to Cape Town, where the product will be precleared and offloaded into Imperial Health Sciences’ warehouse,” Barton explained.
Onward transportation by fully temperature controlled vehicles will then take the pharmaceutical goods directly to the consignee, to the manufacturer’s warehouse or to Imperial’s pharmaceutical distribution facilities around South Africa.
“All in all this represents the pharmaceutical industry’s first comprehensive seafreight solution from Europe to southern Africa, offering quality and cost benefits for both large and small shipments,” Barton concluded.
Imperial Health Sciences is a leader in cold chain management for pharmaceutical supply chain services.
From fully compliant, world class warehousing facilities, the company practices internationally benchmarked cold chain procedures and is raising the bar for cold chain practice across South Africa and for export into Africa.
Through its global network, Yusen Logistics provides air and ocean freight forwarding and contract logistics services that meet customers’ increasingly sophisticated logistical needs.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.