Law firm Adams & Adams wins top accolade
Adams & Adams has been named the Best Intellectual Property (IP) Law Practice in South Africa by the PMR Arrow Awards, this for the second year in a row.
Adams & Adams, which currently has 69 partners and a further professional complement of more than 130 experienced attorneys and candidate attorneys, has been a consistent PMR Award winner for the past five years.
Africa’s leading intellectual property law firm, which employs more than 385 people and has offices across the continent, is supported by its strong commercial, property and litigation practices.
Chairman of the firm Gérarddu Plessis said: “We are extremely proud of what the firm has accomplished. And while we appreciate the accolades and recognition, ultimately all our endeavours are aimed entirely at the satisfaction of our clients.
“This informs what we do at all times. We approach each client with the aim of delivering quality individualised service, expertise, intellectual input, client care, and partner support. These remain the cornerstones of our business.”
Adams & Adams has been rooted in over 100 years of legal excellence since its founding in 1908. The firm specialises in Africa, with offices in South Africa (Pretoria, Johannesburg Cape Town, Durban), Mozambique (ARIPO), Angola, Tanzania (Zanzibar), Burundi, Lesotho, Swaziland, Botswana, Namibia and an OAPI office based in Cameroon.
Adams & Adams also has a world-wide network of attorney correspondents and associates, enabling the firm to handle intellectual property and legal matters in any country where this may be required.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.