National CEO Programme in Oman to develop tourism facility
Oman Tourism Development Company (Omran) has announced that it will facilitate the development of the country’s first world-class family waterpark in Muscat. The project is part of the National CEO Programme (NCP), an initiative by the Public Private Partnership taskforce (Sharaka, under the patronage of the Diwan of Royal Court.
The all-Omani team consist of six C-suite executives; Aisha Al Kharusi, Eng Adnan Al Alawi, Dr Ali Mustafa Al Lawati, Badar Al Hashmi, Ali Al Lawati and including former Omran Chief Operating Office, Eng. Ali Al Rasbi, who is now the CEO of a leading oil and gas company. The team come from a range of Oman’s leading corporate including the financial sector, oil and gas, aviation, telecoms and tourism.
The team worked on the concept for a year - spending over 5,000 hours on the development of a detailed business plan that included extensive financial modelling and stakeholder research. The findings supported the team’s outcome that the project can generate significant private investment and, on completion, will generate extremely profitable returns for shareholders.
Dr Ali Qassim Jawad Al Lawati, Advisor for Studies and Research to the Diwan of Royal Court and Chairman of the Advisory Committee to the National CEO Programme, said: "I would like to congratulate the graduates from The National CEO Programme Cohort One team for their exceptional deliverable and commitment to the programme. Clearly, the outcome demonstrates their outstanding contribution to the tourism industry strategy by delivering a world class proposal."
The NCP, which operates in partnership with the world leading IMD Business School in Switzerland, is the first of its kind to be run in the Sultanate and has mandate to address Oman’s private sector’s needs for talented business leaders and executives.
Through the CEO programme, which is founded on global best practice and the latest leadership thinking and learning methodologies, attendees are empowered to meet the challenges of Oman’s business landscape and embrace the significant opportunities that the Sultanate’s economy offers.
James Wilson, CEO of Omran, said: “Omran’s mission is to seek and support projects of national significance that can help position Oman as a leading global visitor destination. We actively look to support develop and grow national capacities to develop and manage these projects, which is why we are fully committed to collaborating with the NCP. In addition, it is one of our key performance objectives to train and develop the future executive leaders in Omran.
“Based on extensive market research carried out by the NCP team it is clear that there is significant interest from the younger generation in Oman and as is the case at other successful Waterparks in our neighbouring countries it is a significant driver of family based hotel occupancy.”
People across Oman have been waiting for a family entertainment development such as this and we are delighted that Omran has worked closely with the NCP team; we are also proud that Omran’s former Chief Operating Officer was a key member of the team that developed the project”.
“The project will be developed and financed in partnership with the private sector. There has been a significant interest by local investors to take part in the project and we are now in discussions with a number of local investors for the Water Park and we look forward to providing more detailed information over the coming weeks. We are confident that this world-class development will further enhance Oman’s position as a leading global visitor destination,” he concluded.
Read the June 2016 issue of Business Review Middle East magazine
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.