May 19, 2020

Samsung Galaxy S5 Plus vs. Apple iPhone 6: Which will Win the Christmas Sales War?

Technology
Samsung
Apple
Smartphones
Annifer Jackson
2 min
Samsung Galaxy S5 Plus vs. Apple iPhone 6: Which will Win the Christmas Sales War?

The €600 Samsung Galaxy S5 Plus has quietly launched in the Netherlands and could be set to reach other parts of Europe in the coming weeks.  

Potential buyers can view official product pages on Samsung’s website to get a flavour of what might be about to come their way.

Having launched first in Singapore in August, the upgraded S5 boasts a 2.5GHz Qualcomm Snapdragon 805 processor in place of the original S5 Snapdragon 801 version. A new chipset should also see a graphical and power management improvement.

Other specs include a 5.1-inch full HD display with a resolution of 1920 x 1080 pixels, 2GB of RAM, 16GB of internal storage capacity, a 16-megapixel rear shooter and a two-megapixel front camera.

A rollout into Europe appears imminent, but can the device reach the heights soared to by bitter rival Apple, whose iPhone 6 smashed records last month when it went on sale?

In the first three days of sale Apple sold more than 10 million of its newest smartphone models, with the product set to become available in 115 countries by the year end.

Commenting on the success, Tim Cook, Apple’s CEO, said: “Sales for iPhone 6 and iPhone 6 Plus exceeded our expectations for the launch weekend, and we couldn’t be happier. We would like to thank all of our customers for making this our best launch ever, shattering all previous sell-through records by a large margin.

“While our team managed the manufacturing ramp better than ever before, we could have sold many more iPhones with greater supply and we are working hard to fill orders as quickly as possible.”

The iPad Air 2 has also recieved positive feedback since its recent launcg, with Apple looking to assert the sort of dominance in the smartphone market as it currently holds in the tablet arena. 

READ MORE: iPad Air 2 vs. iPad Air: What's the difference?

The S5 Plus will have to compete with the iPhone 6 and iPhone 6 Plus’s respective 4.7-inch and 5.5-inch Retina HD displays, and all-new thin and seamless design. It is also up against the A8 chip with second generation 64-bit desktop-class architecture, advanced iSight and FaceTime HD cameras, ultrafast wireless technologies and Apple Pay.

On top of this there is a newly-honed Touch ID, an ultra-fast way of unlocking and accessing apps on the iPhone. Although this is not new to the iPhone 6, it is a major step ahead of its Galaxy rivals.

The giants will go head to head over the Christmas period, a window which could reveal a fascinating insight into whether the Galaxy series is keeping up with the ever-evolving conveyor belt of innovation coming from Apple. 

Share article

May 28, 2021

Automation of repetitive tasks leads to higher value work

Automation
UiPath
technology
repetitivetasks
Kate Birch
4 min
As a new report reveals most office workers are crushed by repetitive tasks, we talk the value of automation with UiPath’s MD of Northern Europe, Gavin Mee

Two-thirds of global office workers feel they are constantly doing the same tasks over and over again. That’s according to a new study (2021 Office Worker Survey) from automation software company UiPath.

Whether emailing, inputting data, or scheduling calls and meetings, the majority of those surveyed said they waste on average four and a half hours a week on time-consuming tasks that they think could be automated.

Not only is the undertaking of such repetitious and mundane tasks a waste of time for employees, and therefore for businesses, but it can also have a negative impact on employees’ motivation and productivity. And the research backs this up with more than half (58%) of those surveyed saying that undertaking such repetitive tasks doesn’t allow them to be as creative as they’d like to be.

When repetitive, unrewarding tasks are handled by people, it takes time and this can cause delays and reduce both employee and customer satisfaction,” Gavin Mee, Managing Director of UiPath Northern Europe tells Business Chief. “Repetitive tasks can also be tedious, which often leads to stress and an increased likelihood to leave a job.”

And these tasks exist at all levels within an organisation, right up to executive level, where there are “small daily tasks that can be automated, such as scheduling, logging onto systems and creating reports”, adds Mee.

Automation can free employees to focus on higher value work

By automating some or all of these repetitive tasks, employees at whatever level of the organisation are freed up to focus on meaningful work that is creative, collaborative and strategic, something that will not only help them feel more engaged, but also benefit the organisation.

“Automation can free people to do more engaging, rewarding and higher value work,” says Mee, highlighting that 68% of global workers believe automation will make them more productive and 60% of executives agree that automation will enable people to focus on more strategic work. “Importantly, 57% of executives also say that automation increases employee engagement, all important factors to achieving business objectives.”

These aren’t the only benefits, however. One of the problems with employees doing some of these repetitive tasks manually is that “people are fallible and make mistakes”, says Mee, whereas automation boosts accuracy and reduces manual errors by 57%, according to Forrester Research. Compliance is also improved, according to 92% of global organisations.

Repetitive tasks that can be automated

Any repetitive process can be automated, Mee explains, from paying invoices to dealing with enquiries, or authorising documents and managing insurance claims. “The process will vary from business to business, but office workers have identified and created software robots to assist with thousands of common tasks they want automated.”

These include inputting data or creating data sets, a time-consuming task that 59% of those surveyed globally said was the task they would most like to automate, with scheduling of calls and meetings (57%) and sending template or reminder emails (60%) also top of the automation list. Far fewer believed, however, that tasks such as liaising with their team or customers could be automated, illustrating the higher value of such tasks.

“By employing software robots to undertake such tasks, they can be handled much more quickly,” adds Mee pointing to OTP Bank Romania, which during the pandemic used an automation to process requests to postpone bank loan instalments. “This reduced the processing time of a single request from 10 minutes to 20 seconds, allowing the bank to cope with a 125% increase in the number of calls received by call centre agents.”

Mee says: “Automation accelerates digital transformation, according to 63% of global executives. It also drives major cost savings and improves business metrics, and because software robots can ramp-up quickly to meet spikes in demand, it improves resilience.

Five business areas that can be automated

Mee outlines five business areas where automation can really make a difference.

  1. Contact centres Whether a customer seeks help online, in-store or with an agent, the entire customer service journey can be automated – from initial interaction to reaching a satisfying outcome
  2. Finance and accounting Automation enables firms to manage tasks such as invoice processing, ensuring accuracy and preventing mistakes
  3. Human resources Automations can be used across the HR team to manage things like payroll, assessing job candidates, and on-boarding
  4. IT IT teams are often swamped in daily activity like on-boarding or off-boarding employees. Deploying virtual machines, provisioning, configuring, and maintaining infrastructure. These tasks are ideal for automation
  5. Legal There are many important administrative tasks undertaken by legal teams that can be automated. Often, legal professionals are creating their own robots to help them manage this work. In legal and compliance processes, that means attorneys and paralegals can respond more quickly to increasing demands from clients and internal stakeholders. Robots don’t store data, and the data they use is encrypted in transit and at rest, which improves risk profiling and compliance.

“To embark on an automation journey, organisations need to create a Centre of Excellence in which technical expertise is fostered,” explains Mee. “This group of experts can begin automating processes quickly to show return on investment and gain buy-in. This effort leads to greater interest from within the organisation, which often kick-starts a strategic focus on embedding automation.”

 

Share article