May 19, 2020

Top 4 Fast-Growing Technology Jobs in European Industry

Annifer Jackson
3 min
Top 4 Fast-Growing Technology Jobs in European Industry

The world is making vast changes when it comes to technology and nowhere are these changes having a larger impact than in Europe.

From tech-advanced jobs to the ever-increasing social media landscape, there are a number of European companies that are raising the bar when it comes to finding qualified tech employees.

Here are a few fast-growing jobs in the European tech industry as well as some of the skills required for the positions:

Computer Systems Analyst

From Poland to the UK to Spain and every country in between, more and more European companies are looking for qualified techies in the form of computer systems analysts.

Systems analyst positions are one of the fastest growing careers in the world and Europe's growing tech business scene is in need of qualified candidates.

Computer systems analysts are responsible for ensuring a steady workflow between a company's employees and its computer system.

This means having expert knowledge of hardware, software, and networks and how these three components work together.

From configuring software to monitoring system operations to system-wide troubleshooting, computer systems analysts have some big shoes to fill in European companies, which is why the competition is so intense.

IT Manager

As European companies continue to beef up their computer systems, employees with a complete understanding of Internet technology are becoming increasingly desirable. That's where IT managers come into play.

IT managers are in charge of making sure companies are ahead of the curve when it comes to the ever-changing aspects of computer technology.

The best IT managers are able to predict and provide companies with the right technological upgrades while also supervising and dictating tasks to other IT personnel.

Social Media Manager

A growing number of European companies are jumping on the social media bandwagon and hiring social media managers to come along for the ride.

As the following article shows, whether it's social marketing campaigns promoting the "5 benefits of e Textbooks” or managing social media comment pages, social media managers are becoming increasingly important in the European business world and beyond.

Many companies are hiring teams of social media experts to make sure their brands have an impressive and highly active social presence.

Social media managers aren't just Facebook and Twitter experts; they know how to boost a company's online profile with consistent, engaging social content.

Information Security Analyst

As European companies increase their online data the need for information security increases as well.

Information security analysts are responsible for keeping a company's data and digital dealings safe and free from hacking threats and data breaches.

With security breaches plaguing companies in Europe and all across the world, qualified security analysts are more important than ever.

Important Skills

There are a number of important skills European companies look for in qualified tech candidates. A broad range of technological knowledge is important, but specialized expertise is also ideal.

In terms of overall requirements, companies in Europe place a ton of weight on experience, background, and training. Candidates who bring all three of these to the table as well as a team spirit and working knowledge of technology on a corporate level usually get the job. 

When it comes to the job landscape in Europe, it's plain to see that technology goes a long way.

About the Author: Adam Groff is a freelance writer and creator of content. He writes on a variety of topics including IT staffing and worldwide job markets.

Share article

May 28, 2021

Automation of repetitive tasks leads to higher value work

Kate Birch
4 min
As a new report reveals most office workers are crushed by repetitive tasks, we talk the value of automation with UiPath’s MD of Northern Europe, Gavin Mee

Two-thirds of global office workers feel they are constantly doing the same tasks over and over again. That’s according to a new study (2021 Office Worker Survey) from automation software company UiPath.

Whether emailing, inputting data, or scheduling calls and meetings, the majority of those surveyed said they waste on average four and a half hours a week on time-consuming tasks that they think could be automated.

Not only is the undertaking of such repetitious and mundane tasks a waste of time for employees, and therefore for businesses, but it can also have a negative impact on employees’ motivation and productivity. And the research backs this up with more than half (58%) of those surveyed saying that undertaking such repetitive tasks doesn’t allow them to be as creative as they’d like to be.

When repetitive, unrewarding tasks are handled by people, it takes time and this can cause delays and reduce both employee and customer satisfaction,” Gavin Mee, Managing Director of UiPath Northern Europe tells Business Chief. “Repetitive tasks can also be tedious, which often leads to stress and an increased likelihood to leave a job.”

And these tasks exist at all levels within an organisation, right up to executive level, where there are “small daily tasks that can be automated, such as scheduling, logging onto systems and creating reports”, adds Mee.

Automation can free employees to focus on higher value work

By automating some or all of these repetitive tasks, employees at whatever level of the organisation are freed up to focus on meaningful work that is creative, collaborative and strategic, something that will not only help them feel more engaged, but also benefit the organisation.

“Automation can free people to do more engaging, rewarding and higher value work,” says Mee, highlighting that 68% of global workers believe automation will make them more productive and 60% of executives agree that automation will enable people to focus on more strategic work. “Importantly, 57% of executives also say that automation increases employee engagement, all important factors to achieving business objectives.”

These aren’t the only benefits, however. One of the problems with employees doing some of these repetitive tasks manually is that “people are fallible and make mistakes”, says Mee, whereas automation boosts accuracy and reduces manual errors by 57%, according to Forrester Research. Compliance is also improved, according to 92% of global organisations.

Repetitive tasks that can be automated

Any repetitive process can be automated, Mee explains, from paying invoices to dealing with enquiries, or authorising documents and managing insurance claims. “The process will vary from business to business, but office workers have identified and created software robots to assist with thousands of common tasks they want automated.”

These include inputting data or creating data sets, a time-consuming task that 59% of those surveyed globally said was the task they would most like to automate, with scheduling of calls and meetings (57%) and sending template or reminder emails (60%) also top of the automation list. Far fewer believed, however, that tasks such as liaising with their team or customers could be automated, illustrating the higher value of such tasks.

“By employing software robots to undertake such tasks, they can be handled much more quickly,” adds Mee pointing to OTP Bank Romania, which during the pandemic used an automation to process requests to postpone bank loan instalments. “This reduced the processing time of a single request from 10 minutes to 20 seconds, allowing the bank to cope with a 125% increase in the number of calls received by call centre agents.”

Mee says: “Automation accelerates digital transformation, according to 63% of global executives. It also drives major cost savings and improves business metrics, and because software robots can ramp-up quickly to meet spikes in demand, it improves resilience.

Five business areas that can be automated

Mee outlines five business areas where automation can really make a difference.

  1. Contact centres Whether a customer seeks help online, in-store or with an agent, the entire customer service journey can be automated – from initial interaction to reaching a satisfying outcome
  2. Finance and accounting Automation enables firms to manage tasks such as invoice processing, ensuring accuracy and preventing mistakes
  3. Human resources Automations can be used across the HR team to manage things like payroll, assessing job candidates, and on-boarding
  4. IT IT teams are often swamped in daily activity like on-boarding or off-boarding employees. Deploying virtual machines, provisioning, configuring, and maintaining infrastructure. These tasks are ideal for automation
  5. Legal There are many important administrative tasks undertaken by legal teams that can be automated. Often, legal professionals are creating their own robots to help them manage this work. In legal and compliance processes, that means attorneys and paralegals can respond more quickly to increasing demands from clients and internal stakeholders. Robots don’t store data, and the data they use is encrypted in transit and at rest, which improves risk profiling and compliance.

“To embark on an automation journey, organisations need to create a Centre of Excellence in which technical expertise is fostered,” explains Mee. “This group of experts can begin automating processes quickly to show return on investment and gain buy-in. This effort leads to greater interest from within the organisation, which often kick-starts a strategic focus on embedding automation.”


Share article