May 19, 2020

Uganda to Benefit from New iWayafrica Managed Service Solution

ICT
africa technology
Uganda
Africa finance
Skills Junction
2 min
Uganda to Benefit from New iWayafrica Managed Service Solution

Pan African telecoms operator, Gondwana International Networks (GIN) has announced that its iWayAfrica business has launched a managed infrastructure and services solution for the SME market in Uganda. 

The new product offering has been done in conjunction with managed services company, SevenC Computing.

Winston Smith, General Manager, Terrestrial Services for GIN and iWayAfrica explained that the partnership with SevenC Computing has already proven beneficial in several countries: “We have seen great success in Namibia and Zimbabwe and anticipate tremendous growth in Uganda.

“There is great demand for level three managed services support in Africa, as cloud simply cannot deliver on its own.”  

SevenC Computing Managing Director, Darren Osbourn added that he feels Uganda represents unlimited opportunities: “As a well-respected and reputable managed service provider, iWayAfrica has a substantial opportunity to successfully introduce a unique managed service solution in conjunction with SevenC.” 

The iWay Africa solution for Uganda will focus on ensuring that all key IT processes are managed on a single strict service level agreement, incorporating business email, data storage and collaboration, network security, bandwidth monitoring and reporting, offsite electronic data and email backups, offsite electronic data and email archives, and enhanced network monitoring and support.

“We will be providing a much needed quality of service focused on the evolution, deployment and ongoing support of managed IT services,” Ken Mwai, the Managing Director for iWayAfrica Uganda said, believing that the local SME market faces very common IT challenges including limited budgets, a lack of in-house IT skills and resources, and a poor quality of service.

Customers in sectors such as finance, insurance and travel now see these services as essential in allowing them to focus on their core business, allowing iWay to manage their ICT infrastructure and communication requirements.

Mwai said that the advantage of deploying these managed infrastructure services is that there is no dependency on the customer being connected to the iWay network but only requires the customer a reliable Internet connection to be able to take advantage of these offerings. 

“iWayAfrica is very excited about the launch of the managed service solution in Uganda. We have packaged an excellent combination of software and infrastructure as a service.

“This means that customers don’t procure hardware and as a result, have no upfront cost. This gives customers the best of the cloud with essential managed services on the ground,” he concluded.

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Jun 18, 2021

GfK and VMware: Innovating together on hybrid cloud

GfK
VMware
3 min
VMware has been walking GfK along its path through digital transformation to the cloud for over a decade.

GfK has been the global leader in data and analytics for more than 85 years, supplying its clients with optimised decision inputs.  

In its capacity as a strategic and technical partner, VMware has been walking GfK along its digital transformation path for over a decade. 

“We are a demanding and singularly dynamic customer, which is why a close partnership with VMware is integral to the success of everyone involved,” said Joerg Hesselink, Global Head of Infrastructure, GfK IT Services.

Four years ago, the Nuremberg-based researcher expanded its on-premises infrastructure by introducing VMware vRealize Automation. In doing so, it laid a solid foundation, resulting in a self-service hybrid-cloud environment.

By expanding on the basis of VMware Cloud on AWS and VMware Cloud Foundation with vRealize Cloud Management, GfK has given itself a secure infrastructure and reliable operations by efficiently operating processes, policies, people and tools in both private and public cloud environments.

One important step for GfK involved migrating from multiple cloud providers to just a single one. The team chose VMware.

“VMware is the market leader for on-premises virtualisation and hybrid-cloud solutions, so it was only logical to tackle the next project for the future together,” says Hesselink.

Migration to the VMware-based environment was integrated into existing hardware simply and smoothly in April 2020. Going forward, GfK’s new hybrid cloud model will establish a harmonised core system complete with VMware Cloud on AWS, VMware Cloud Foundation with vRealize Cloud Management and a volume rising from an initial 500 VMs to a total of 4,000 VMs. 

“We are modernising, protecting and scaling our applications with the world’s leading hybrid cloud solution: VMware Cloud on AWS, following VMware on Google Cloud Platform,” adds Hesselink.

The hybrid cloud-based infrastructure also empowers GfK to respond to new and future projects with astonishing agility: Resources can now be shifted quickly and easily from the private to the public cloud – without modifying the nature of interaction with the environment. 

The gfknewron project is a good example – the company’s latest AI-powered product is based exclusively on public cloud technology. The consistency guaranteed by VMware Cloud on AWS eases the burden on both regular staff and the IT team. Better still, since the teams are already familiar with the VMware environment, the learning curve for upskilling is short.

One very important factor for the GfK was that VMware Cloud on AWS constituted an investment in future-proof technology that will stay relevant.

“The new cloud-based infrastructure comprising VMware Cloud on AWS and VMware Cloud Foundation forges a successful link between on-premises and cloud-based solutions,” says Hesselink. “That in turn enables GfK to efficiently develop its own modern applications and solutions.

“In market research, everything is data-driven. So, we need the best technological basis to efficiently process large volumes of data and consistently distill them into logical insights that genuinely benefit the client. 

“We transform data and information into actionable knowledge that serves as a sustainable driver of business growth. VMware Cloud on AWS is an investment in a platform that helps us be well prepared for whatever the future may hold.”

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