Who are the UAE’s digital innovators?
Bion Group, DP World, and the Ras Al Khaimah E-Government Authority have been recognised as the UAE’s leading innovators, winning the UAE Quality Awards announced by SAP.
Here we take a closer look at the winning projects.
DP World won an award with partner Clariba for its Terminal Performance Analytics system running on the in-memory SAP HANA platform across its business units.
The system is managed by the Business Intelligence Competency Centre, part of DP World’s Centre of Excellence in Dubai which aims to drive innovation and operational excellence. The company is a leading enabler of global trade and an integral part of the supply chain, operating 77 marine and inland terminals supported by over 50 related businesses in 40 countries across six continents.
Patrick Bol, Global Operations Director, DP World, said: “Real-time decision making in logistics is key to our operations ensuring we connect with our terminals across the world. With millions of container movements and tens of thousands of vessels calls in our network, Terminal Performance Analytics has replaced manual reporting with an automated technology providing one common data source helping us to know our customers better. It also improves our ability for process improvement and cost management just minutes after the container transactions occur ensuring that goods reach their destination safely and efficiently.”
Ras Al Khaimah eGOV
Ras Al Khaimah eGOV (RAK eGOV) and SAP Field Services won an award for the common platform of around-the-clock to serve the citizen from across 18 government departments.
SAP’s system that was implemented at RAK is bilingual, and which supports Arabic and English. The government can effectively manage financial data across different government agencies.
Government authorities can effectively manage different business verticals (courts, prosecution and municipality) within one platform, and mange real estate and construction life cycle with virtual case management and fully automated solution, from end-to-end, to submit and review computer-aided design project drawings.
Ahmad Bin Saeed Al Sayyah, General Manager, RAK eGOV, said: “The RAK eGOV platform is in line with the vision of His Highness Sheikh Saud Bin Saqr Al Qassimi, Ruler of Ras Al Khaimah and the directions of His Highness Sheikh Mohammad Bin Saud Crown Prince and Head of Executive Council of Ras Al Khaimah, in providing world-class e-government services and sharing public sector benchmarks. Ras Al Khaimah continues to be a hub for government innovation, and we are dedicated to further using innovative technology to support UAE Vision 2021 goals.”
The Dubai-based conglomerate Bion Group received an award, with partner NTT Data, for real-time truck analytics being deployed for TCT, the company’s intelligent transportation and vehicle arm.
Noas Al Rawi, CEO, Bion Group, said: "The use of SAP solutions will enable us at Bion Group to maximise our returns from fully-integrating company process including our fleet GPS technology. The automated fleet management system shall facilitate real-time, accurate and reliable data analytics thereby empowering our logistics operations with robust tracking tools, secure on-time deliveries, and enhanced customer service experience.”
GfK and VMware: Innovating together on hybrid cloud
GfK has been the global leader in data and analytics for more than 85 years, supplying its clients with optimised decision inputs.
In its capacity as a strategic and technical partner, VMware has been walking GfK along its digital transformation path for over a decade.
“We are a demanding and singularly dynamic customer, which is why a close partnership with VMware is integral to the success of everyone involved,” said Joerg Hesselink, Global Head of Infrastructure, GfK IT Services.
Four years ago, the Nuremberg-based researcher expanded its on-premises infrastructure by introducing VMware vRealize Automation. In doing so, it laid a solid foundation, resulting in a self-service hybrid-cloud environment.
By expanding on the basis of VMware Cloud on AWS and VMware Cloud Foundation with vRealize Cloud Management, GfK has given itself a secure infrastructure and reliable operations by efficiently operating processes, policies, people and tools in both private and public cloud environments.
One important step for GfK involved migrating from multiple cloud providers to just a single one. The team chose VMware.
“VMware is the market leader for on-premises virtualisation and hybrid-cloud solutions, so it was only logical to tackle the next project for the future together,” says Hesselink.
Migration to the VMware-based environment was integrated into existing hardware simply and smoothly in April 2020. Going forward, GfK’s new hybrid cloud model will establish a harmonised core system complete with VMware Cloud on AWS, VMware Cloud Foundation with vRealize Cloud Management and a volume rising from an initial 500 VMs to a total of 4,000 VMs.
“We are modernising, protecting and scaling our applications with the world’s leading hybrid cloud solution: VMware Cloud on AWS, following VMware on Google Cloud Platform,” adds Hesselink.
The hybrid cloud-based infrastructure also empowers GfK to respond to new and future projects with astonishing agility: Resources can now be shifted quickly and easily from the private to the public cloud – without modifying the nature of interaction with the environment.
The gfknewron project is a good example – the company’s latest AI-powered product is based exclusively on public cloud technology. The consistency guaranteed by VMware Cloud on AWS eases the burden on both regular staff and the IT team. Better still, since the teams are already familiar with the VMware environment, the learning curve for upskilling is short.
One very important factor for the GfK was that VMware Cloud on AWS constituted an investment in future-proof technology that will stay relevant.
“The new cloud-based infrastructure comprising VMware Cloud on AWS and VMware Cloud Foundation forges a successful link between on-premises and cloud-based solutions,” says Hesselink. “That in turn enables GfK to efficiently develop its own modern applications and solutions.
“In market research, everything is data-driven. So, we need the best technological basis to efficiently process large volumes of data and consistently distill them into logical insights that genuinely benefit the client.
“We transform data and information into actionable knowledge that serves as a sustainable driver of business growth. VMware Cloud on AWS is an investment in a platform that helps us be well prepared for whatever the future may hold.”