COVID-19: World Bank predicts sharp decline of remittance

By Georgia Wilson
As the world faces economic challenges due to the impact of COVID-19, the Work Bank predicts a sharp decline in remittance in 2020...

While Kearney predicts that one in eight retail banks will see its revenue fall by 20% during 2020, the World Bank predicts a sharp decline in remittance.

As a result of measures to address the global pandemic of coronavirus (COVID-19), banks are in a "precarious position as their income levels drop while operating costs remain largely unchanged,” states Kearney, who revealed - as part of its partnership with European Retail Banking Radar - that profitability per customer is expected to reduce by 60%, with one in eight retail banks expected to see a revenue fall of 20%. 

The findings are provided by Kearney as part of its annual analysis of the pan-European banking market, and is the first installment of the 2020 edition focusing on five key areas:

  • The 2020 retail banking outlook: minimising loss and maximising customer trust

  • New decade, new crisis: lessons learned from the global financial crisis

  • A new normal: fortifying distribution channels in a post-COVID-19 world

  • The operating model of the future

  • Life after COVID-19: building a new banking landscape through mergers and acquisitions

Meanwhile, a recent report conducted by the World Bank predicts a sharp decline in remittances around the world.

Specific findings relating to Eruope and Central Asia

In 2019, countries in Europe and Central Asia remained strong, growing by 6% to US$65bn. Ukraine was the largest recipient of 2019 within the region, receiving nearly US$16bn, while smaller remittance-dependent economies such as Kyrgyz Republic, Tajikistan, and Uzbekistan, benefited from a rebound of economic activity in Russia

However, in 2020 it is predicted that remittance is expected to fall by 28% in Europe and Central Asia due to the global pandemic (Coronavirus, COVID-19) and lower oil prices. 

The average cost of remittance to send US$200 to Europe and Central Asia, saw a decline of 6.48% in the first quarter of 2020, compared to 6.67% the year before. 

“The differences in costs across corridors in the region are substantial,” comments the World Bank. “the highest costs for sending remittances were from Turkey to Bulgaria, while the lowest costs for sending remittances were from Russia to Azerbaijan.”


For more information on all business in Europe, please take a look at the latest edition of Business Chief EMEA.

Follow Business Chief on LinkedIn and Twitter.


Featured Articles

Meet the COO: Brook Sims of MAC Diversity Recruiters

Passionate about helping others find their voice, diversity leader and COO Brook Sims talks powerful leadership, diverse teams and being a change agent

Best business books to improve leadership strategy

From strategic guides to inspiring CEO memoirs, these new books dish up plenty of principles, strategies, and anecdotes to help you become a better leader

Shoplazza founder and CEO Jeff Li, ex Baidu, on leadership

Named in Fortune China’s 40 under 40 for 2022, former Baidu head Jeff Li is the entrepreneurial founder and CEO of ecommerce platform Shoplazza

The office shifts to new way of working – workplace special

Leadership & Strategy

Trailblazer: Clorox's DEI leader Shanique Bonelli-Moore


The inspirational CEO story – Dean Forbes of Forterro

Leadership & Strategy