May 19, 2020

European Union supports establishment of Ghanaian Accreditation Body

EU
ISO
European Union
Ghana
mahlokoane percy ngwato
2 min
European Union supports establishment of Ghanaian Accreditation Body

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The European Union (EU) has announced that it will be assisting Ghana with the establishment of a specialised accreditation body in order to bring international business standards to the country and the wider region.

The introduction of these accreditations will enable the country and surrounding West African nations to bring globally recognised ISO accreditations to their businesses and laboratories.

William Hanna, Head of the European Union’s operations in Ghana, noted that this effort would require a solid governmental commitment to address required pre-conditions, which were currently being undergoing improvements under Trade Related Assistance and Quality Enabling (TRAQUE) Programmes.

Furthermore, Hanna stated that before anything more can be done strong financial support is desperately needed, as well as dedicated facilities and staff, alongside a clear budget. He said the EU TRAQUE program will support the setting up of a Commodity Exchange, enabling agricultural products to be traded from small-scale growers.

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The Ambassador also said the programme would equip and certify up to 15 warehouses which will become part of the new Warehouse Receipt System.

Dr Ekow Spio-Garbrah, Ghana’s Minister of Trade and Industry, said a warehouse receipt system that would deliver quality grains onto the Ghanaian market, reduce losses,

 “TRAQUE is on track in ensuring that quality goods and services are delivered to consumers in domestic as well as international markets,” he added.

Establishing a certification hub with such capabilities is a clear step toward bringing businesses in the region in line with global standards; it could, furthermore, provide other African nations with a solid model for similar developments.

Read the June Issue of African Business Review. 

Source: [Ghana Financial Market]

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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