Jomo Kenyatta International Airport considered most improved airport

By professo

A recent report released by the Airports Council International (ACI) indicates the Jomo Kenyatta International Airport in Kenya is the most improved airport in Africa.

The ACI titled Casablanca Airport, Morocco, as Africa’s best airport, placing the Sir Seewoosagur Ramgoolam International Airport, Mauritius, second.

The trade association of global airports has deemed Kenya’s main air transport hub the number one for improvement based on a passenger Airport Quality Survey.


The surveyed passengers commended the airport’s customer service, whilst the Kenya Airport Authority (KAA) suggests infrastructure upgrades enabled the award.

“Today’s recognition shows that the measures we have put in place to improve services are beginning to bear fruits,” stated Jonny Anderson, Chairman of KAA.

“The benefits of all agencies working as a team are clear to see. We still have a lot to do but I believe that we on the right track.”

The Airport Quality Survey is the only programme to question passengers on their day of travel, taking 34 factors into consideration, including airport access, check-in, security screening, restrooms, stores, and restaurants.

The ACI has 641 members, responsible for operating 1,953 airports spanning across 176 countries.


Featured Articles

Top 10 most innovative telecom operators in the Middle East

With Dubai-based Telecoms World Middle East in full swing, we chart the most innovative telcos from the region – and look at how they are transforming

Top 10 fastest-growing Indian companies in the UK

Business Chief takes a look at the top 10 fastest-growing Indian companies in the UK, according to the India Meets Britain Tracker from Grant Thornton

Top 10 workplaces prioritising people and planet in the UAE

Sustainable, flexible, collaborative, tech-driven, and amenities-rich, the office of the future considers both people and planet – here are 10 in the UAE

Top 10 female HR execs leading Saudi’s workplace transition

Leadership & Strategy

Top 10 largest asset managers by AUM operating in the UAE

Corporate Finance

Top 10 female CEOs leading Africa’s biggest businesses

Leadership & Strategy