New Century Transport celebrates a year of awards and accolades
The company netted prestigious awards and accolades, and successfully transformed an underperforming coal depot for South Africa’s second largest coal producer.
When Imperial Logistics took over the coal loading and transport service contract for mining group Exxaro’s Inyanda coal depot, it faced the challenge of transforming an operation that had previously been underutilised and renovating a facility that was in a state of disrepair.
Thinus Erasmus, divisional Chief Executive Officer of Imperial Logistics’ Bulk Commodity Services division, said: “Through a two stage solution, and by establishing a supply chain partnership with Exxaro, the inefficient depot has been transformed, and now has the ability to optimally plan its operations; manage and control costs; realise efficiencies and measure productivity.”
Exxaro is a JSE-listed, SA based mining group, with a diverse and world class commodity portfolio in coal, mineral sands, base metals and ferroalloys, as well as a growing exposure to iron ore.
It is the second largest SA coal producer, with a capacity of 47 million tons per annum, and the third largest global producer of mineral sands.
NCT’s success at Exxaro’s Inyanda depot was recognised at the annual Logistics Achiever Awards, when the Exxaro and Imperial Logistics partnership responsible for turning around the previously underutilised and inefficient depot was presented with a Silver Logistics Achiever Award.
Further kudos for NCT came in the form of Road Transport Management System (RTMS) accreditation for its Exxaro fleet deployed at Inyanda, which is near Witbank.
“Overloading has traditionally been a scourge of the heavy vehicle industry and the RTMS has made outstanding progress in achieving a drastic reduction in this issue,” said Erasmus.
“This accreditation reflects our commitment to safety in our company, and also to maintaining the health of both our employees and quality of our vehicles.”
NCT was evaluated on several key points for the RTMS accreditation. These included vehicle loading and driver wellness, which encompassed working conditions and social health issues like HIV and Aids.
The company’s vehicle operations were assessed, and this included vehicle maintenance and training standards for operators. An evaluation of NCT’s productivity also formed part of the process.
RTMS is a nationally recognised, self-regulating scheme for heavy vehicle road transport, resulting in a safe, equitable and competitive heavy vehicle logistics value chain.
Erasmus explained: “It is an industry led, voluntary self-regulation scheme that encourages consignees, consignors and transport operators engaged in the road logistics value chain to implement a vehicle management system that preserves road infrastructure, improves road safety and increases the productivity of the logistics value chain.
“This scheme also supports the Department of Transport’s National Freight Logistics Strategy.”
“All stakeholders in the road logistics value chain are aware of the problems concerning road logistics that affect their industries,” he stressed.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.