PwC Middle East welcomes Pam Jackson as the regions Deal’s Leader
PwC Middle East has announced the appointment of Pam Jackson as the Regional Deals Leader, based in Dubai. Pam is an M&A specialist and has been actively engaged advising international clients on a complex cross border M&A, tax, deals, IPOs and reorganisation in the Middle East for the past two decades.
Commenting on the latest challenge, she said:
“I am delighted to be appointed as the Regional Deals Leader in the Middle East. It’s an exciting time to be working in the region. We continue to see an increase in the level of deal activity in the market, and based on our conversations with CEOs in the region, which we documented in our Middle East CEO Survey out last week, divestments are high on CEOs’ agendas and higher than in any other region. In fact our findings reveal that 30 percent of business leaders in the region are looking to exit a business or market (against an average of 15 percent globally).”
Jackson joins PwC as the first female leader in the Middle East. In 1990, she was the first Female Deals Partner in PwC UK and in 2000 she founded PwC UK’s Female and Partner Director Network.
Hani Ashkar, PwC Middle East’s Senior Partner added: “Pam has been building trust and delivering solutions for Middle East clients on complex projects over the past two decades. She is highly regarded in the Deals community, not only in the UK, but also here in the region and we are delighted to welcome her as our Middle East Deals Leader. Pam will also continue to play a key role in mentoring, developing and providing a strong role model to the female talent across the region.”
Jackson was named Woman of Achievement by Women in the City, London’s Female Business Network in 2010 in recognition for her efforts in promoting gender diversity.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.