South Africa to host summit on water
The South African Water and Sanitation Minister, Nomvula Mokonyane, has announced plans for a water conference to be held in the country on 30 November.
During this summit, the private sector will be asked to participate in infrastructure investment adding up to at least R14bn (US$491mn).
The Department of Water and Sanitation and the Water Research Commission have partnered up to create this event.
Investors, funders, project developers, policy-makers, regulators, and local government partners will all be attending the summit to engage with one another and change the water provision dynamic.
Water provisions have traditionally been the responsibility of the government and local authorities, as the concern is, if in the hands of the private sector, prices will drastically increase.
South Africa’s water sector is largely dominated by Rand Water, Umgeni Water, and The Trans Caledon Tunnel Authority – all state-owned.
“Some of these municipalities do not have the capacity to plan properly. They are not viable. Some of them should just be shut down,” commented Nomvula Mokonyane.
The Minister hopes that the private sector can supply large bulk-water and sanitation schemes, municipal systems and “capacity-building investments”.
It is estimated by the Water Resources Group that the nation will have a 17% supply demand deficit by 2030, which is approximately 3.8bn km of water.
“The big issue concerns the investability [potential return in the medium to long term] of the government. Unless the statutes [regulating water] are reformed, an adequate level of investment is unlikely,” reported Prof Anthony Turton, water expert.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.