T-Systems to acquire Intervate
T-Systems in South Africa has announced its acquisition of Intervate, a specialist provider of Enterprise Information Management (EIM) solutions that assist organisations with improving productivity and collaboration, reducing costs and increasing compliancy.
With the acquisition of Intervate, T-Systems will now be able to deliver innovative new solutions to business customers that encompass the full offering, including SharePoint and mobile applications.
In addition, Intervate is a Microsoft-focused business, which will assist T-Systems in growing this partnership. Intervate will operate as a legal entity under T-Systems’ Systems Integration division.
Intervate, has a national footprint and its Johannesburg office will for the short-term remain at their existing premises. However, they will move to T-Systems Head Quarters in Midrand in due course.
Intervate’s customer base spans all of T-Systems’ key vertical sectors, including government and the public sector, finance and insurance, telecoms, education, IT, retail, mining and the automotive industry.
This synergy will bolster T-Systems’ innovation component, enabling the organisation to expand their presence in these markets as well as tackle both new and existing markets with information management solutions.
Collin Govender, Vice President of Systems Integration at T-Systems in South Africa, said: “SharePoint is one of the most in-demand enterprise solutions today, and information management has become critical in today’s data driven world.
“In order for us to continue to innovate we needed to address this growing customer requirement. Intervate was the ideal organisation to bolster our key competencies and grow our Microsoft skills base.
“Their strategic, tactical and operational capabilities in the EIM space will integrate seamlessly into our Systems Integration business, bringing together our core offerings into a comprehensive solution for our customers and partners.”
Lionel Moyal, Managing Director of Intervate will head up the newly created EIM business that will fall within T-Systems’ business.
He said: “Joining T-Systems allows Intervate to accelerate its growth and have a greater influence on the local South African market, while enabling expansion into other territories across Africa.”
Mobility is one of today’s driving megatrends and an area of focus for T-Systems. Intervate also has a strong background in the development of mobile applications, which will complement T-Systems’ mobile offering.
As a provider of both licensed and cloud-based solutions, the acquisition will also strengthen Intervate’s market position, and their skills will be leveraged from a global perspective.
T-Systems is a leading provider of cloud solutions, and this expertise along with the backing of a strong global brand will further boost Intervate’s offering to their customer base, delivering additional value in line with T-Systems’ goal of creating strong and lasting partnerships with customers and clients.
Gert Schoonbee, Managing Director of T-Systems in South Africa, said: “The multiple synergies between the two businesses will ensure that this acquisition is mutually beneficial for all parties concerned.
n addition, our focus of ‘transform with innovation’ also reflects the ethos at Intervate, and further contributes to the success of this acquisition.”
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.