May 19, 2020

Can businesses afford to use an IT provider who isn’t vendor certified?

IT Provider
Andre Muzerie
3 min
Can businesses afford to use an IT provider who isn’t vendor certified?

In today’s digitally dominated business landscape, an organisation’s technology solutions are critical to its daily functionality, profitability and competitiveness. It is now more important than ever to ensure a business’s technology stack functions optimally for maximum efficiency, effectiveness and return. It is vital that organisations have solutions which are properly specified, planned and implemented by IT partners who know exactly what they are doing.

The surest way of measuring an IT partner’s knowledge with a particular technology is to assess their level of vendor certification. More than just a piece of paper, vendor certification stands as evidence that a service provider has in-depth knowledge regarding a specific product and solution.

Up to date expertise

Technology is evolving at a rapid pace, and organisations need to keep up. Vendor certification requires that a provider undergoes rigorous annual training, as well as supplementary training when updates or changes are introduced, in order to maintain their vendor certification level. This means that organisations who enlist the services of vendor certified providers have assurance that their solution is deployed by a provider who is both experienced and abreast of the vendor’s most current technology.

Assured Speed and accuracy

Amidst  a challenging economic environment,  it is imperative that  solutions are deployed correctly the first time – this calls for a highly effective and certified IT provider. These providers are equipped to understand customer problems and requirements, while taking into consideration the customer’s unique processes and structure.

When implementing an IT solution, speed to deploy and accuracy are critical. Cloud solutions in particular, with their own set of integration complexities, require fast implementation with little to no room for error. Adjustments cost businesses time and money which they can ill afford – and shouldn’t have to. 

Often, service providers understand the products they offer in theory, but when it comes to deployment it may transpire that general and theoretical knowledge does not necessarily equip them for real-life implementations. IT Providers typically have to roll out at least one actual solution for a customer as part of their grading in order to qualify for a certification - giving proof of the provider’s experience with deployments and “going live”.

Investment in talent

The necessary vendor training for certification typically requires significant capital and human resource investment. This training can take several weeks to complete. The costs associated with training are often high, particularly where training takes place overseas. When IT companies significantly invest in vendor certification, it demonstrates a commitment to vendor and the services that are delivered to the end user customer.

Vendor backing

Depending on the level of certification, certified IT providers usually have the support and backing of their vendors. Although certification provides a measure of assurance in terms of the solution, customers have different needs with varying levels of complexity. A certified partner may understand the intricacies of the solution offered, yet still encounter previously unknown difficulties. In these instances, having 24-hour vendor support proves crucial, and allows the provider to deliver on deployment speed and accuracy.

Higher levels of certification also allow providers some leverage in terms of customisation. The higher the certification, the more influence a provider has on vendor solution design and strategies. Vendors usually provide higher level certified IT providers with dedicated resources, and often provide insight into product development. Given that these providers exhibit sound knowledge and experience of the vendor’s range of products and solutions -  their suggestions are usually taken in earnest. This is beneficial for larger organisations who may have unique customisation requirements.

Many businesses opt for a service provider with the most cost effective solutions – not taking into account the high cost should the deployment fail -  or take longer than necessary due to inexperience.  The question that these organisations should be asking is: can I afford the risk of  choosing an IT provider who is not sufficiently skilled, with the certification to prove it?

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Jun 16, 2021

NetNumber: Time for a cloud-native transformation

Virgin Mobile MEA
3 min
Matt Rosenberg, Chief Revenue Officer at NetNumber, discusses how cloud-native architecture is accelerating the transition to 5G for telcos

NetNumber is accelerating the transition in the telecom industry to 5G as it starts a shift to cloud-native architecture to address the fast-paced demands of global subscribers and businesses.

NetNumber is offering the industry’s first cloud-native platform designed to ensure InterGENerational™ network performance addresses both the legacy and next-generation requirements of telecom networks. 

“NetNumber has developed the industry’s most robust cloud-native, InterGENerational platform that addresses both the legacy and 5G requirements of telcos,” said Matt Rosenberg, Chief Revenue Officer of NetNumber.

The platform provides vertical and horizontal scale-out with low latency, coupled with a suite of data replication capabilities, which provide flexible architectural options that can evolve with the changing network over time.

“Cloud-based solutions from other vendors tend to be limited in terms of supporting particular network generations or protocols. We’ve created our latest platform TITAN.IUM to allow customers to take any generation of applications, any generation of legacy services and protocols and move them into the new world of cloud-native architecture,” said Rosenberg.

“This is a really important part for a carrier to harmonise their network, bring data services together, bring legacy with new together in order to make a more effective and efficient network, as well as reduce their cost as they scale forward,” he said.

Established in 1999, NetNumber has fostered a strong team environment that leverages the industry’s best skills to offer software solutions tailored for carriers of all dimensions. Based outside of Boston and with presence in over 20 countries, the company delivers a range of products that address all generations (2G, 3G, 4G, 5G) of network functions in the core network, deep rooted security products and services, STIR/ SHAKEN and set of options around data services in more than 90 countries.

Steeped in experience in building telecom solutions, software, protocol stacks, and integration of third party tools, the company’s development organisation has proven to supply to the industry with the most reliable and flexible solutions on the market.

“At NetNumber, we focus on our core competencies – we are dedicated to providing industry expertise in signaling, routing, security, subscriber management and data services. We provide customers a strong ROI through platform-based solutions that reduce Capex and Opex in the long-term,” commented Rosenberg.

Five reasons why customers choose NetNumber:

  • Expertise -  NetNumber has experts with deep knowledge in signaling/routing, security, and subscriber database management.
  • Integration - An industry-first platform brings together domain services, applications, security, and global data services.
  • Scale - NetNumber has the ability to seamlessly increase network efficiency using vertical and horizontal scaling.
  • Speed - World-class solutions have the power to help companies create new service offerings and accelerate time to ROI.
  • Savings - Customers enjoy significant savings in capex and opex, flexible deployment models, and investment protection.


NetNumber and Virgin Mobile MEA

“We're very proud of our partnership with Virgin Mobile MEA as they've taken the concept of the InterGENerational platform into their regional network strategy,” commented Rosenberg. “That’s accelerated how they develop exceptional services across the Middle East and Africa region. 

“We work with them hand-in-hand to deliver multiple applications onto our platform which has enabled them to provide exceptional, advanced and innovative services to their customers across the Middle East, who demand high quality services. 

“What they've really taken advantage of is scale. What I mean by that is they are putting multiple generations of applications and services onto the same platform and distributing that data across their network. That has resulted in an advantageous position of time to market and operational savings. 

“Rather than having different applications for many different vendors that cause operational chaos, they've been able to consolidate that and reduce their operating costs by having everything on one common architecture.  We’ve had a long-term relationship with Virgin Mobile in Saudi Arabia, and recently signed an agreement with Virgin Mobile in Kuwait.”

Rosenberg says that with these solutions, Virgin Mobile MEA can take advantage of getting to the market much quicker and faster—which is what today’s discerning customer demands.

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