Profile: Infosys - fostering resilience through digital
Offering a comprehensive suite of digitally-aware services for practically every major industry, Infosys is a partner for navigating digital tech.
Currently helping SSE Energy progress to new areas of digital development that will directly benefit its customers, Infosys has a close working relationship with SSE and always seeks out ways to excel in its services. The level of its commitment goes beyond standard collaboration and is synergistic to a degree of true partnership.
Infosys is currently enabling the digital transformation journey of clients in 46 countries; the company possesses over 38 years of experience and serves 1,411 customers via over 242,000 well-trained employees.
Recognised last year by being placed in the top three of Forbes’ ‘World’s Best Regarded Companies’ list, Infosys is truly a leader in its field.
Congratulating each and every one of the workers who uphold Infosys’ values across its global enterprise, Salil Parekh, CEO, stated, “This recognition is a testimony of our long lasting values and continuous pursuit of excellence towards making our clients successful.”
A partner for digital
The company’s services can be broken down into five broad categories:
- Experience: Digital marketing, digital commerce, digital interactions and digital workplace services.
- Insight: AI & automation and data analytics.
- Innovate: Blockchain, engineering services and internet of things (IoT).
- Accelerate: Agile & DevOps, cloud, Oracle, SAP, Salesforce, digital supply chain and more.
- Assure: Cybersecurity and testing.
In addition, the company offers a variety of platforms to suit a diverse range of needs, including:
- Finacle: an industry-leading digital banking solution developed by EdgeVerve Systems, a wholly-owned subsidiary of Infosys, which empowers customers with a seamless experience and insight-driven interactions.
- Nia: a tool to simplify the AI journey and provide industrial automation deployment to accelerate efficiency and positive business outcomes.
- Wingspan: providing insights, learning and talent transformation to maximise employee potential.
Finding solutions to problems
A company which keeps up with the latest challenges in the market and thinks of practical solutions, Infosys’ response to the COVID-19 pandemic has shown that this attitude also extends to society’s problems too:
“Infosys Foundation has always supported the needs of the country in difficult situations and we will continue to work with governments, non-profits, and healthcare institutions in their fight against this global pandemic,” said Sudha Murty, Chairperson, Infosys Foundation.
“All our efforts will be targeted towards ensuring that the relief material reaches the people who need it the most, whether it is a patient who cannot afford treatment, our healthcare personnel, or daily-wage workers whose livelihood has been severely impacted.”
Parekh concluded by adding that combatting COVID-19 would require strong leadership and collaboration around the world, urging everyone to do there part in its resolution.
“At such a time, it is imperative for businesses to join hands with the governments, civil society, as well as healthcare institutions to support the communities we live and serve in. Infosys Foundations, both in India and in the USA, are extending their resources and technological capabilities to help people who are most impacted by this pandemic.”
GfK and VMware: Innovating together on hybrid cloud
GfK has been the global leader in data and analytics for more than 85 years, supplying its clients with optimised decision inputs.
In its capacity as a strategic and technical partner, VMware has been walking GfK along its digital transformation path for over a decade.
“We are a demanding and singularly dynamic customer, which is why a close partnership with VMware is integral to the success of everyone involved,” said Joerg Hesselink, Global Head of Infrastructure, GfK IT Services.
Four years ago, the Nuremberg-based researcher expanded its on-premises infrastructure by introducing VMware vRealize Automation. In doing so, it laid a solid foundation, resulting in a self-service hybrid-cloud environment.
By expanding on the basis of VMware Cloud on AWS and VMware Cloud Foundation with vRealize Cloud Management, GfK has given itself a secure infrastructure and reliable operations by efficiently operating processes, policies, people and tools in both private and public cloud environments.
One important step for GfK involved migrating from multiple cloud providers to just a single one. The team chose VMware.
“VMware is the market leader for on-premises virtualisation and hybrid-cloud solutions, so it was only logical to tackle the next project for the future together,” says Hesselink.
Migration to the VMware-based environment was integrated into existing hardware simply and smoothly in April 2020. Going forward, GfK’s new hybrid cloud model will establish a harmonised core system complete with VMware Cloud on AWS, VMware Cloud Foundation with vRealize Cloud Management and a volume rising from an initial 500 VMs to a total of 4,000 VMs.
“We are modernising, protecting and scaling our applications with the world’s leading hybrid cloud solution: VMware Cloud on AWS, following VMware on Google Cloud Platform,” adds Hesselink.
The hybrid cloud-based infrastructure also empowers GfK to respond to new and future projects with astonishing agility: Resources can now be shifted quickly and easily from the private to the public cloud – without modifying the nature of interaction with the environment.
The gfknewron project is a good example – the company’s latest AI-powered product is based exclusively on public cloud technology. The consistency guaranteed by VMware Cloud on AWS eases the burden on both regular staff and the IT team. Better still, since the teams are already familiar with the VMware environment, the learning curve for upskilling is short.
One very important factor for the GfK was that VMware Cloud on AWS constituted an investment in future-proof technology that will stay relevant.
“The new cloud-based infrastructure comprising VMware Cloud on AWS and VMware Cloud Foundation forges a successful link between on-premises and cloud-based solutions,” says Hesselink. “That in turn enables GfK to efficiently develop its own modern applications and solutions.
“In market research, everything is data-driven. So, we need the best technological basis to efficiently process large volumes of data and consistently distill them into logical insights that genuinely benefit the client.
“We transform data and information into actionable knowledge that serves as a sustainable driver of business growth. VMware Cloud on AWS is an investment in a platform that helps us be well prepared for whatever the future may hold.”