JCA: dynamic data centre engineering
JCA offers trusted world class engineering services to the data centre sector. Working across the design, construction, operation and maintenance of mission critical facilities for 17 years, JCA takes a holistic view with a pragmatic approach to the benefits and pitfalls of resilient engineering strategies.
“When working with clients like Ark, we appreciate what drives their business and understand their key business goals,” confirms JCA’s Managing Director Tom Absalom. “Engineering expertise we hold can be applied to support our partners’ business plans and market offering. In recent years, we've made great strides in terms of reduced CapEx and OpEx, albeit with increased availability and enhanced environmental credentials.”
Keeping pace with the evolutionary cycle of incremental gains, JCA ensures the products it develops and deploys are enhanced over those that have gone before. “That can only happen when you work with organisations with shared goals and strategies for the entire supply chain,” says Absalom. “We make sure everyone is aligned towards a single aim. During our time working with Ark we’ve progressed through some revolutionary concept designs which have trickled down into the world-class products you see them operating today.”
“Ark’s commitment to sustainability creates an aspiration for JCA to deliver,” maintains the company’s Chairman and Founder Ian Jackson. “It’s the perfect partnership for us to showcase our desire and commitment to invest in the lifecycle of a building asset through the implementation of new digital building technologies. Equally, we’re investigating and testing new disruptive technologies like Artificial Intelligence to improve waste management controls and also provide the strategic direction to leverage real-time information from other construction sites throughout the country.
“We’re fortunate to have customers that share our values and appreciate the advantage collaborative partnerships can bring on a long-term basis. At JCA continuous improvement is key as we strive to enhance our consistency and processes.”
Looking to the future
“We’ve been fortunate to navigate the uncertainties of the pandemic and remain able to focus on our core business objectives,” says Jackson. “Our objectives for 2021 and beyond are simple and smart. We’re well positioned to meet our goals. We’ll focus on four key areas: our people, our financial position, our customers, and our processes and controls. With over 80% of our targeted work budgeted and secured already for this year, we’re able to ensure the safety and prosperity of our staff while pushing ahead to deliver for our customers.”
“JCA, along with Gratte Brothers, are our preferred mechanical and electrical engineering partners helping us develop improved energy centre solutions. We were also keen to modularise this process so our partners came up with a unique solution which not only utilises the data center cooling to cool the energy center, but also allows Ark to build the energy center off site - improving health and safety while reducing material waste and cost. Though competitors in the market, JCA and Gratte Brothers are both owner-managed businesses that integrate well with Ark. They’re really adaptable and always looking to innovate. When we need to ensure speed to market, and in times of crisis like we’ve experienced during the pandemic, we rely on these partnerships to deliver safely to our customers.”
Andy Garvin, Director of Design, Construction & Operations, Ark Data Centres.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.