Mobily CEO Khalid al-Kaf Suspended Over $381 Million Profit Error
The boss of Middle East telecoms giant Mobily has been suspended pending an enquiry into accounting errors which overstated profits by $381 million.
Deputy CEO Serkan Okandan will take temporary charge of the business, with Kaf suspended until Mobily’s internal audit committee finishes its investigation.
Kaf was the region’s longest-serving telecoms CEO having taken the mantle in 2005, this having spent 19 years at Etisalat, which has a 27.4 percent stake in Mobily.
The company restated its results on November 5, with its share price falling 36 percent since late October, when rumours began to circulate that something was amiss with the company's results, wiping out 6.56 billion riyals from the value of Etisalat's stake, according to Reuters.
Having begun in 2005, Mobily quickly challenged the monopoly created by Saudi Telecom Co, and profits hit the three billion riyal mark by 2009. Last year profits went up by 11 percent to reach 6.68 billion riyals, a figure now amended due to the accounting revelations.
Okandan is also Chief Financial Officer of Etisalat, UAE’s major telecom provider, and become Deputy Chief Executive Officer of Mobily in October this year.
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.