May 19, 2020

Postal striker's mandate runs out tomorrow, but how did the Canada Post dispute start?

human resources
Canada Post
CUPW
Polycarp Kazaresam
2 min
Postal striker's mandate runs out tomorrow, but how did the Canada Post dispute start?

Canada Post is experiencing a long-running disagreement with a large portion of its workers. Negotiaions between the company and the Canadian Union of Postal Workers (CUPW) keeps surfacing in the news, but do you know what is actually happening? Here’s a quick run through.

June

Changes to employee pension plans have irked several Canada Post workers. The firm want to change new employees to a defined contribution plan, rather than a defined benefit plan for current employees. CUPW engage in negotiations with Canada Post. In these negotiations, management or labour must give 72 hours notice ahead of a strike or lockout.

July

On the 4th, Business Review Canada reported that Canada Post says discussions with the union representing postal workers are ongoing.. “A Canada Post representative says that the union's proposed plan would add "at least $1 billion" in costs over the next three years.”

August

CUPW complains of little progress in negotiations. CBC stated, “Union leaders attending Canada Post's annual meeting were left frustrated Friday as the Crown corporation refused to provide details on its calculations on the cost of the union's latest contract proposals”.

On the 16th the union speculated that Canada Post is trying to run out the clock on the union's strike mandate, which expires 25 August. A strike mandate allows the union to call for a strike. Canada Post says the union is insisting on $1 billion worth of demands that are not affordable.

On the 20th, people rallied outside Winnipeg South Centre (MP Jim Carr's office) to throw their support behind Canada Post workers.

Currently, there is just one day left before the Canadian Union of Postal Workers' (CUPW) strike mandate expires. 
 

Follow @BizReviewCANADA

Read the August 2016 issue of Business Review USA & Canada magazine

Share article

Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

Share article