May 19, 2020

Is your business protected against downtime caused by severe weather?

storm Barney
Hybrid enterprise
Jess Shanahan
4 min
Is your business protected against downtime caused by severe weather?

With storm Barney hitting the UK and more than 7,000 businesses being left without power, there’s a need for services that protect against data loss and downtime, as well as security threats.

While downtime caused by a natural disaster is low risk, businesses aren’t safe from server issues due to human error, hardware failure or cyber-attacks and it’s down to all IT departments to assess the risk and impact of something like this happening.

Richard Chapman, Head of Managed IT at Elite Comms Group says: “All businesses should have a disaster recovery plan, this is a brief document that looks at potential risks to the continuity of your business and the likelihood of that risk affecting you, as well as the potential action that should be taken. Natural disaster is the worst case scenario and while the severity is high, the likelihood is low.

“Hardware failure and software corruption are more likely. A disaster recovery plan needs to look at all scenarios to assess the impact on the business and what action might need to be taken to get everything back up and running again.”

Back up your data

Most businesses these days will have a data backup strategy. If it’s something as simple as an external hard drive that gets taken home at the end of every day, there’s still the risk that it could get lost or damaged, especially if there’s a widespread natural disaster.

Cloud backup services eliminate this risk. This is where a third party will put an application onto a computer and will remotely backup that data, meaning a business has an offsite back up.

Some companies may have taken a disaster recovery service too, with a cold site and spare hardware that covers the business in the event that a natural disaster does strike and an entire building or site is lost.

Minimising downtime

It seems that all the options businesses have had until now only protect against data loss and don’t protect against server failures. Chapman says: “If a server goes down, it might take hours or even days to rebuild and this means your staff might not have access to the important applications they need to do their job.

“If you lost your Exchange or mail server, how long would it take you to rebuild a new one? In that instance, the business has got to think about the impact on its employees’ ability to do their jobs without certain applications as that’s when the operational impact kicks in. If your staff can’t provide a service to their customers, how long will that customer wait before they go elsewhere?”

Many disaster recovery services still take days to recover a single server locally but Elite Comms Group has found a solution to get a server back in minutes. Chapman explains: “We’ve created a hybrid backup and recovery service. We put an appliance – a combination of special software and hardware – in the customer’s local area network that has the ability to back up data and servers in that office to the local appliance.

“It creates a ready-to-recover virtual image of a server, meaning that if a server goes down, it can be easily restored to the appliance, within minutes. That means downtime is reduced significantly and allows time to build a new server without the panic of getting it done as quickly as possible because users will be able to run all their usual applications from the appliance.

Testing, testing, testing

With a disaster recovery plan in place, you can rest easy but the plan needs to be tested. Very few businesses want to run the risk of turning off a server to test their solution, which ultimately shows a lack of confidence in the safeguards that have been put in place. Elite Comms Group’s backup and recovery service eliminates this with a safe and easy way to test the system. Chapman says: “Users have the ability to restore the virtual images of their servers on a test network on the local appliance so they don’t have to turn off the production server to do a test.”

In the event of a disaster

If disaster does strike and an entire building is taken out, the software can also replicate to a second appliance in an offsite location. Chapman says: “A second appliance can be stored in a cold site, second office or in our data centre. This means a business has onsite capability for data backup and recovery, server recovery, and testing of the system, as well as the ability to move offsite if necessary. Should you lose your entire office because of a natural disaster, you can recover your servers so workers can log in remotely within minutes.

“This is a unique service here in the UK and it addresses the growing need for hybrid enterprises.”

It’s time all businesses look at their disaster recovery plan to help protect against downtime caused by severe weather, natural disasters and the ever-growing threat of cyber-attacks.

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Jun 16, 2021

NetNumber: Time for a cloud-native transformation

Virgin Mobile MEA
3 min
Matt Rosenberg, Chief Revenue Officer at NetNumber, discusses how cloud-native architecture is accelerating the transition to 5G for telcos

NetNumber is accelerating the transition in the telecom industry to 5G as it starts a shift to cloud-native architecture to address the fast-paced demands of global subscribers and businesses.

NetNumber is offering the industry’s first cloud-native platform designed to ensure InterGENerational™ network performance addresses both the legacy and next-generation requirements of telecom networks. 

“NetNumber has developed the industry’s most robust cloud-native, InterGENerational platform that addresses both the legacy and 5G requirements of telcos,” said Matt Rosenberg, Chief Revenue Officer of NetNumber.

The platform provides vertical and horizontal scale-out with low latency, coupled with a suite of data replication capabilities, which provide flexible architectural options that can evolve with the changing network over time.

“Cloud-based solutions from other vendors tend to be limited in terms of supporting particular network generations or protocols. We’ve created our latest platform TITAN.IUM to allow customers to take any generation of applications, any generation of legacy services and protocols and move them into the new world of cloud-native architecture,” said Rosenberg.

“This is a really important part for a carrier to harmonise their network, bring data services together, bring legacy with new together in order to make a more effective and efficient network, as well as reduce their cost as they scale forward,” he said.

Established in 1999, NetNumber has fostered a strong team environment that leverages the industry’s best skills to offer software solutions tailored for carriers of all dimensions. Based outside of Boston and with presence in over 20 countries, the company delivers a range of products that address all generations (2G, 3G, 4G, 5G) of network functions in the core network, deep rooted security products and services, STIR/ SHAKEN and set of options around data services in more than 90 countries.

Steeped in experience in building telecom solutions, software, protocol stacks, and integration of third party tools, the company’s development organisation has proven to supply to the industry with the most reliable and flexible solutions on the market.

“At NetNumber, we focus on our core competencies – we are dedicated to providing industry expertise in signaling, routing, security, subscriber management and data services. We provide customers a strong ROI through platform-based solutions that reduce Capex and Opex in the long-term,” commented Rosenberg.

Five reasons why customers choose NetNumber:

  • Expertise -  NetNumber has experts with deep knowledge in signaling/routing, security, and subscriber database management.
  • Integration - An industry-first platform brings together domain services, applications, security, and global data services.
  • Scale - NetNumber has the ability to seamlessly increase network efficiency using vertical and horizontal scaling.
  • Speed - World-class solutions have the power to help companies create new service offerings and accelerate time to ROI.
  • Savings - Customers enjoy significant savings in capex and opex, flexible deployment models, and investment protection.


NetNumber and Virgin Mobile MEA

“We're very proud of our partnership with Virgin Mobile MEA as they've taken the concept of the InterGENerational platform into their regional network strategy,” commented Rosenberg. “That’s accelerated how they develop exceptional services across the Middle East and Africa region. 

“We work with them hand-in-hand to deliver multiple applications onto our platform which has enabled them to provide exceptional, advanced and innovative services to their customers across the Middle East, who demand high quality services. 

“What they've really taken advantage of is scale. What I mean by that is they are putting multiple generations of applications and services onto the same platform and distributing that data across their network. That has resulted in an advantageous position of time to market and operational savings. 

“Rather than having different applications for many different vendors that cause operational chaos, they've been able to consolidate that and reduce their operating costs by having everything on one common architecture.  We’ve had a long-term relationship with Virgin Mobile in Saudi Arabia, and recently signed an agreement with Virgin Mobile in Kuwait.”

Rosenberg says that with these solutions, Virgin Mobile MEA can take advantage of getting to the market much quicker and faster—which is what today’s discerning customer demands.

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