May 19, 2020

Africa: improving healthcare across the region

Technology
Data
healthcare
Analytics
Leah Netabai
2 min
Africa: improving healthcare across the region

This week the African region has seen multiple partnerships forming to improve healthcare within the region. 

Modernising the healthcare system

US Agency for International Development (USAID) has partnered with the Ministry of Health to launch a new Digital Health Activity. The launch marks its continued investment in digital information solutions to strengthen the Ethiopian healthcare system and improve the quality of service. The system aims to provide full access to data, analytics and skills to improve health and well-being in Ethiopia. 

In addition, USAID will partner with local universities to introduce courses that develop competencies in health innovations and electronic solutions.

“In addition to simply expanding digital health systems and strengthening the skills of today’s medical professionals, we are also increasing our focus on developing the leaders of tomorrow to drive health innovations far into the future,” commented, Sean Jones, USAID Mission Director.

Did you know? USAID signed a recent partnership deal with NCB to stimulate SME growth.

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Accelerating medical training

The Ministry of Health in the Democratic Republic of the Congo (DRC) has partnered with the World Health Organisation (WHO), to train the country's first national emergency medical units for epidemics.

Those participating are being trained to manage health emergencies such as, effective implementation of public health actions and post epidemic reviews.

The increase in training is a government response to ongoing epidemics in the country to increase its response capacity, both regionally and nationally. Frequently, the DRC experiences epidemics, such as cholera, measles, yellow fever and Ebola. 

“Capacity building in emergency interventions represents for our country a priority and a crucial step. After this training, the very first emergency medical unit will be deployed immediately for the response to the current measles outbreak, which is affecting the entire country,” said Dr Laurent Singi-Li-Mobutu, Assistant Director for the National Programme for Emergencies and Humanitarian Action.

“It is both urgent and important to have better-trained emergency medical technicians who will be able to bring about improvements in public health interventions to ensure that those affected by epidemics urgently receive the best care possible,” said Dr Deo Nshimirimana, interim WHO Representative in the DRC.

For more information on business topics in the Middle East and Africa, please take a look at the latest edition of Business Chief MEA.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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