May 18, 2020

Ooredoo Kuwait Appoints New Chief Operating Officer

General Motors
Technology
Innovation
Middle East
Bizclik Editor
1 min
Ooredoo Kuwait Appoints New Chief Operating Officer

Telecoms group Ooredoo has announced the appointment of Hani ElKikhun as Chief Operating Office for its Kuwait business.

Mr. ElKukhun brings with hime a wealth of experience, including a Bachelor of Science in Computer Engineering and a proven track record in the telecom industry, both on the commercial and technical domains.

He has worked for the likes of Telus Canada, Cisco and Xerox, spending the last two years at COO at Zain Kuwait.

Sheikh Mohammed bin Abdullah bin Mohammed Al Thani, General Manager and Chief Executive Officer said: "We wish to extend a very warm welcome to Hani for joining Ooredoo in Kuwait's family. We are confident in his ability to help Ooredoo in Kuwait's continue its journey of growth, development and leadership, and we all wish him a long and prosperous career with us."

Ooredoo in Kuwait, formerly Wataniya Telecom, was commercially launched in December 1999 and provides mobile, broadband internet and corporate managed services tailored to the needs of customers and businesses.

Ooredoo Group is a leading international communications company in the Middle East, North Africa and South-East Asia. The company reported revenues of US$9.3 billion in 2013 and had a consolidated global customer base of more than 95 million people as of 31 December 2013.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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