Jun 1, 2020

Capgemini and Audi launch XL2 - an innovative joint venture

Digital Transformation
Innovation
Georgia Wilson
3 min
Capgemini and Audi launch XL2 - an innovative joint venture
Following regulatory approvals, Capgemini and Audi launch an innovative joint venture known as XL2.

Founded at the end of April 2020, Capgemini and Aud...

Following regulatory approvals, Capgemini and Audi launch an innovative joint venture known as XL2.

Founded at the end of April 2020, Capgemini and Audi have officially launched XL2, a joint venture established by the two companies, following regulatory approvals.

The joint venture will provide digital technology and consulting services relating to SAP S/4HANA®, as well as cloud services primarily for Audi and the entire Volkswagen Group. Reinforced by two industry leaders, the XL2 adopts an agile start-up culture with a goal to  expand its project business gradually in addition to building a powerful workforce within the next five years.

The joint venture will have dual leadership by Géraldine Aubert, previously Vice President of Packaged Based Services at Capgemini, and Felix Spitznagel, previously Director SAP Acceleration Center at Audi, and is currently looking to recruit consultants, software developers, analytics and data engineers.

“XL2’s flexible and scalable way of working and its focus on important key technologies is part of our vision and our needs in further advancing digital transformation. Our long-term relationship with Capgemini and its proven capabilities in the automotive and SAP sectors makes it the right partner,” commented Frank Loydl, Chief Information Officer at AUDI AG.

Founded by Audi and Capgemini, the two companies have a long-standing partnership in developing solutions for digital transformation and co-innovation. The new co-owned company will strengthen this collaboration, leveraging their joint capabilities. 

“XL2 will benefit from the combined experience and expertise of the two global leaders. Its independence and agility, combined with the rigor and breadth of the large organizations, aims to address the rapidly changing requirements of digital transformation in the automotive sector,” stated Capgemini in a company statement.

XL2 is designed to support the automotive industry to digitally transform, by helping to enable end-to-end digital manufacturing, covering all central processes, including production planning, logistics, finance, maintenance, quality and materials management. 

“XL2 is an exciting new brand that stands out from the market combining an agile start-up culture and the experience and capabilities of two industry leaders. Its employees will shape digital transformation in the automotive industry with key state-of-the-art technologies. For that, we are excited to join forces with Audi, a technology leader in its own industry,” commented Markus Winkler, Global Head of the Automotive Sector at Capgemini.

The XL2 headquarters are located in Heilbronn in Germany, close  to Audi’s production site in Neckarsulm. 

To find out more about the joint venture between Capgemini and Audi, click here to head to the XL2 website!

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Image source: Audi

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May 28, 2021

Automation of repetitive tasks leads to higher value work

Automation
UiPath
technology
repetitivetasks
Kate Birch
4 min
As a new report reveals most office workers are crushed by repetitive tasks, we talk the value of automation with UiPath’s MD of Northern Europe, Gavin Mee

Two-thirds of global office workers feel they are constantly doing the same tasks over and over again. That’s according to a new study (2021 Office Worker Survey) from automation software company UiPath.

Whether emailing, inputting data, or scheduling calls and meetings, the majority of those surveyed said they waste on average four and a half hours a week on time-consuming tasks that they think could be automated.

Not only is the undertaking of such repetitious and mundane tasks a waste of time for employees, and therefore for businesses, but it can also have a negative impact on employees’ motivation and productivity. And the research backs this up with more than half (58%) of those surveyed saying that undertaking such repetitive tasks doesn’t allow them to be as creative as they’d like to be.

When repetitive, unrewarding tasks are handled by people, it takes time and this can cause delays and reduce both employee and customer satisfaction,” Gavin Mee, Managing Director of UiPath Northern Europe tells Business Chief. “Repetitive tasks can also be tedious, which often leads to stress and an increased likelihood to leave a job.”

And these tasks exist at all levels within an organisation, right up to executive level, where there are “small daily tasks that can be automated, such as scheduling, logging onto systems and creating reports”, adds Mee.

Automation can free employees to focus on higher value work

By automating some or all of these repetitive tasks, employees at whatever level of the organisation are freed up to focus on meaningful work that is creative, collaborative and strategic, something that will not only help them feel more engaged, but also benefit the organisation.

“Automation can free people to do more engaging, rewarding and higher value work,” says Mee, highlighting that 68% of global workers believe automation will make them more productive and 60% of executives agree that automation will enable people to focus on more strategic work. “Importantly, 57% of executives also say that automation increases employee engagement, all important factors to achieving business objectives.”

These aren’t the only benefits, however. One of the problems with employees doing some of these repetitive tasks manually is that “people are fallible and make mistakes”, says Mee, whereas automation boosts accuracy and reduces manual errors by 57%, according to Forrester Research. Compliance is also improved, according to 92% of global organisations.

Repetitive tasks that can be automated

Any repetitive process can be automated, Mee explains, from paying invoices to dealing with enquiries, or authorising documents and managing insurance claims. “The process will vary from business to business, but office workers have identified and created software robots to assist with thousands of common tasks they want automated.”

These include inputting data or creating data sets, a time-consuming task that 59% of those surveyed globally said was the task they would most like to automate, with scheduling of calls and meetings (57%) and sending template or reminder emails (60%) also top of the automation list. Far fewer believed, however, that tasks such as liaising with their team or customers could be automated, illustrating the higher value of such tasks.

“By employing software robots to undertake such tasks, they can be handled much more quickly,” adds Mee pointing to OTP Bank Romania, which during the pandemic used an automation to process requests to postpone bank loan instalments. “This reduced the processing time of a single request from 10 minutes to 20 seconds, allowing the bank to cope with a 125% increase in the number of calls received by call centre agents.”

Mee says: “Automation accelerates digital transformation, according to 63% of global executives. It also drives major cost savings and improves business metrics, and because software robots can ramp-up quickly to meet spikes in demand, it improves resilience.

Five business areas that can be automated

Mee outlines five business areas where automation can really make a difference.

  1. Contact centres Whether a customer seeks help online, in-store or with an agent, the entire customer service journey can be automated – from initial interaction to reaching a satisfying outcome
  2. Finance and accounting Automation enables firms to manage tasks such as invoice processing, ensuring accuracy and preventing mistakes
  3. Human resources Automations can be used across the HR team to manage things like payroll, assessing job candidates, and on-boarding
  4. IT IT teams are often swamped in daily activity like on-boarding or off-boarding employees. Deploying virtual machines, provisioning, configuring, and maintaining infrastructure. These tasks are ideal for automation
  5. Legal There are many important administrative tasks undertaken by legal teams that can be automated. Often, legal professionals are creating their own robots to help them manage this work. In legal and compliance processes, that means attorneys and paralegals can respond more quickly to increasing demands from clients and internal stakeholders. Robots don’t store data, and the data they use is encrypted in transit and at rest, which improves risk profiling and compliance.

“To embark on an automation journey, organisations need to create a Centre of Excellence in which technical expertise is fostered,” explains Mee. “This group of experts can begin automating processes quickly to show return on investment and gain buy-in. This effort leads to greater interest from within the organisation, which often kick-starts a strategic focus on embedding automation.”

 

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