Top 10: BYOD Pitfalls
Fiberlink’s IBM MaaS360 customer platform services team has teamed up with Senior Customer Success Manager, Kumar Ananthanarayana to establish the top 10 pitfalls to watch out for among the global BYOD trend, and the necessary solutions that IT administrators should subsequently be implementing.
10. Not doing due diligence when considering BYOD
Many organisations don’t take the critical step of figuring out why they need BYOD before they implement it, and don’t consider how employing a management solution will affect the current state of things. Therefore, many groups are surprised when old capabilities are suddenly blocked. Administrators need to be sure that EMM is meeting needs and not impeding them, and evaluate and identify the requirements of workers before moving forward.
9. Not restricting corporate data flow
Whether administrators like it or not, employees use data sharing apps like Dropbox in the majority of organisations. Even if the app is managed, employees are still able to transfer internal information. The key here is to integrate fully with a container based approach where content is directly pushed to a container app on the device that can be controlled by restrictive policies. That way, administrators can remove corporate content on-demand from these devices without having to worry about data leak.
8. Using the same Apple ID for everyone
This happens more often than you would think, even though Apple urges against using the same Apple ID for multiple people or devices. However, some organisations still do this, making it difficult to identify devices and control app purchases. Administrators need to enforce separate IDs for each user, and should push apps to individual IDs.
7. Not setting minimum requirements on OS versions
With new operating systems coming out what feels like every day, employees are sometimes behind the curve when it comes to downloading the latest version for their BYOD devices. This is bad news for employers, as older versions may have vulnerable apps or information, making any older device a weak link. To combat this, administrators need to be able to monitor and enforce updates, and be able to employee tactics like blocking emails if devices are not updated.
6. Not providing education/training to end users
Organisations today are sensitive to users that do not choose to enroll in EMM for privacy reasons. Unfortunately, administrators stand to gain important insight from some of the most sensitive tools, such as keeping lists of downloaded apps and keeping track of the location of a device. The key here is to communicate openly with employees and let them know what is being tracked and to allow them to opt out if desired.
5. Not enforcing encryption
Even with a passcode enabled on a device, intruders can still get in. Encryption exists to protect data in that case, but unfortunately many companies do not take advantage of it. Thankfully, there are various encryption options for IT administrators to consider, whether it’s the whole device or just a corporate container.
4. Not managing email profiles
Consider this one the ghost of email profiles past. Oftentimes, email profiles remain active even after an employee leaves a company, leaving sensitive information exposed. To combat that, most administrators are faced with completely wiping devices. With an EMM solution, however, administrators are able to configure and manage profiles, meaning they can selectively remove the profile from a profile device without touching the other information on the phone.
3. Not protecting ActiveSync
Most mobile devices on the market today have ActiveSync enabled. There are certainly benefits to the service. The problem lies in the fact that IT administrators have limited control and insight when it comes to ActiveSync. If a device is lost, for example, administrators have to rely on employees to tell them, giving thieves plenty of time to access sensitive corporate data. With an EMM solution, administrators are enabled to manage devices in the cloud, auto-quarantine devices and approve or block devices in the cloud.
2. Not enforcing passcodes on devices
Today’s BYOD devices house all sorts of sensitive corporate data. Documents, emails and more are all susceptible to being lost or stolen if the simple step of setting a password is not taken. Although it seems self-explanatory, many companies overlook this key step in making sure a BYOD program is successful. Once devices are enrolled, be sure to enforce passcodes with a relatively high level of complexity to keep that corporate data safe from prying eyes.
1. Not communicating with employees
Without open communication with employees, no BYOD programme can be successful. A BYOD rollout should flow downhill. Executives should enroll their devices first, communicating the capabilities and privacy features before deploying throughout the organisation. That way, employees are aware of what the solution can actually do before they are using it themselves, and see that the management team is committed to implementing BYOD.
GfK and VMware: Innovating together on hybrid cloud
GfK has been the global leader in data and analytics for more than 85 years, supplying its clients with optimised decision inputs.
In its capacity as a strategic and technical partner, VMware has been walking GfK along its digital transformation path for over a decade.
“We are a demanding and singularly dynamic customer, which is why a close partnership with VMware is integral to the success of everyone involved,” said Joerg Hesselink, Global Head of Infrastructure, GfK IT Services.
Four years ago, the Nuremberg-based researcher expanded its on-premises infrastructure by introducing VMware vRealize Automation. In doing so, it laid a solid foundation, resulting in a self-service hybrid-cloud environment.
By expanding on the basis of VMware Cloud on AWS and VMware Cloud Foundation with vRealize Cloud Management, GfK has given itself a secure infrastructure and reliable operations by efficiently operating processes, policies, people and tools in both private and public cloud environments.
One important step for GfK involved migrating from multiple cloud providers to just a single one. The team chose VMware.
“VMware is the market leader for on-premises virtualisation and hybrid-cloud solutions, so it was only logical to tackle the next project for the future together,” says Hesselink.
Migration to the VMware-based environment was integrated into existing hardware simply and smoothly in April 2020. Going forward, GfK’s new hybrid cloud model will establish a harmonised core system complete with VMware Cloud on AWS, VMware Cloud Foundation with vRealize Cloud Management and a volume rising from an initial 500 VMs to a total of 4,000 VMs.
“We are modernising, protecting and scaling our applications with the world’s leading hybrid cloud solution: VMware Cloud on AWS, following VMware on Google Cloud Platform,” adds Hesselink.
The hybrid cloud-based infrastructure also empowers GfK to respond to new and future projects with astonishing agility: Resources can now be shifted quickly and easily from the private to the public cloud – without modifying the nature of interaction with the environment.
The gfknewron project is a good example – the company’s latest AI-powered product is based exclusively on public cloud technology. The consistency guaranteed by VMware Cloud on AWS eases the burden on both regular staff and the IT team. Better still, since the teams are already familiar with the VMware environment, the learning curve for upskilling is short.
One very important factor for the GfK was that VMware Cloud on AWS constituted an investment in future-proof technology that will stay relevant.
“The new cloud-based infrastructure comprising VMware Cloud on AWS and VMware Cloud Foundation forges a successful link between on-premises and cloud-based solutions,” says Hesselink. “That in turn enables GfK to efficiently develop its own modern applications and solutions.
“In market research, everything is data-driven. So, we need the best technological basis to efficiently process large volumes of data and consistently distill them into logical insights that genuinely benefit the client.
“We transform data and information into actionable knowledge that serves as a sustainable driver of business growth. VMware Cloud on AWS is an investment in a platform that helps us be well prepared for whatever the future may hold.”