May 19, 2020

Cape Town in running to become World Design Capital 2014

African Business Review
Melissa Rudd
travel in South Africa
holidays in Africa
Bizclik Editor
2 min
Cape Town in running to become World Design Capital 2014

Cape Town has been shortlisted for the World Design Capital 2014, beating off competition from 53 other world cities.

Only Dublin in Ireland and Bilbao, Spain are left in the race with Cape Town to earn the World Design Capital title. It will be awarded to the city most dedicated to using design for social, cultural and economic development by the International Council of Societies of Industrial Design.

The winner will be announced on October 26, 2011. Previous winners include Seoul, Korea in 2010 and Helsinki, Finland in 2012.

 

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“This is a significant moment for Cape Town. Being on the shortlist is an acknowledgement that design is an asset and a massive catalyst to align different sectors across the city with the ultimate goal of making Cape Town a more liveable city,” said CEO of Cape Town Tourism, Mariëtte du Toit-Helmbold.

“The story at the heart of Cape Town’s bid theme is about the city’s use of design to overturn the negative legacy of its colonial and apartheid past, which saw design dividing people, disconnecting the city, and relegating people of colour and the urban poor to its fringes.

“Design is one of the fundamental pillars of the positioning of Cape Town as a place of inspiration. As with the World Cup, the bid process has given us a common platform to elevate Cape Town’s place on the world’s stage,” she added.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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