May 19, 2020

East African airlines increase competition with new routes

Kenya Airways
RwandAir
Air Tanzania
professo
2 min
East African airlines increase competition with new routes

Airline carriers within the East Africa region are set to launch new routes as competition increases.

Tanzania’s national carrier will introduce flights to new destinations in the next two weeks, including travel to Lusaka, Zambia, and Harare, Zimbabwe.

Air Tanzania has also announced plans to launch international flights to China and India by the end of next month, The East African reported.

The company will use two Airbus aircrafts and a Boeing 787 Dreamliner to travel to the new Asian destinations.

The firm’s Chief Executive Officer, Ladislaus Matindi, claims that the launch of international flights had been subject to delays due to International Transport Association (IATA) membership.

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“We are also looking at flying to Nairobi and the Democratic Republic of Congo before the year ends, while remaining on course to introduce flights to London, the UAE and Oman over the next two years,” stated Matindi.

Both Kenya Airways and RwandAir are reportedly interested in launching flights to Israel’s Tel Aviv from Nairobi and Kigali.

In order to fly to Tel Aviv, Kenya Airways is discussing the route with Sudan as the flight will travel over Khartoum airspace.

“Our plans to have a flight to Israel remain on course,” revealed Michael Joseph, Chairman of Kenya Airways.

Kenya’s flag carrier also has plans to introduce European flights to Rome, Italy, and Geneva, Switzerland, in June.
“Rome with its status of a ‘global city’ is also rich in history and culture, making it one of the top tourist destinations in the world, while Geneva hosts the highest number of international organisations in the world, making it a global hub for diplomacy,” claims Sebastian Mikosz, CEO of Kenya Airways.

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Jun 14, 2021

5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly

Tapoly
Insurance
Leadership
Digital
Kate Birch
3 min
Heading up Europe’s first on-demand insurance platform for the gig economy, Janthana Kaenprakhamroy is winning awards and leading with diversity

Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.

Here, Business Chief talks to Janthana about her leadership style and skills. 

What do you do, in a nutshell?

I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.

How would you describe your leadership style?

I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.

What’s the best leadership advice you’ve received?

Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.

How do you see leadership changing in a COVID world?

I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.

They say ‘from every crisis comes opportunity’, what opportunities do you see?

The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless. 

What advice would you give to your younger self just starting out in the industry?

Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.

 

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