Flydubai launches daily flights to Kinshasa
Dubai-based Flydubai has launched a new extension to its African network of destinations with the inaugural flight to N'djili Airport (Kinshasa International Airport).
Flydubai will operate daily flights to N’djili Airport with an enroute stop in Entebbe and is the first national carrier for the UAE to create direct air links to the Congolese capital, Kinshasa.
The start of the service sees Flydubai’s network in Africa grow to 13 destinations in 10 countries, opening another gateway for passengers from the GCC, Russia and the Indian Subcontinent straight into Central Africa.
Passengers from Kinshasa have access to more than 90 destinations on the Flydubai network and through its codeshare partnership with Emirates the network will span six continents in over 80 countries.
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Ghaith Al Ghaith, Chief Executive Officer of Flydubai said: “As one of the largest and most populous cities in Africa, Kinshasa, is a key hub for travel and trade. Africa is one of the UAE’s emerging trade partners and with the opening of this new route to one of the busiest airports in the Democratic Republic of the Congo there will be further opportunities to strengthen commercial ties across a neighbouring continent with vast natural resources.”
Sudhir Sreedharan, Senior Vice President, Commercial Operations (UAE, GCC, Indian Subcontinent and Africa) at Flydubai added: “Africa has been an important market for Flydubai since the airline’s launch in 2009. We continue to see strong demand for direct airlinks and last year Flydubai contributed 13% of the total growth at Dubai Airports for the African market. I am pleased to see our network in Africa grow to 13 destinations in 10 countries with the launch today of flights to Kinshasa. With the start of the daily service from Dubai’s aviation hub to one of the largest countries in Africa, passengers will have access to increased connectivity.”
5 minutes with... Janthana Kaenprakhamroy, CEO, Tapoly
Founder and CEO of award-winning insurtech firm Tapoly, Janthana Kaenprakhamroy heads up Europe’s first on-demand insurance platform for the gig economy, winning industry awards, innovating in the digital insurance space, and leading with inclusivity.
Here, Business Chief talks to Janthana about her leadership style and skills.
What do you do, in a nutshell?
I’m founder and CEO of Tapoly, a digital MGA providing a full stack of commercial lines insurance specifically for SMEs and freelancers, as well as a SaaS solution to connect insurers with their distribution partners. We build bespoke, end-to-end platforms encompassing the whole customer journey, but can also integrate our APIs within existing systems. We were proud to win Insurance Provider of the Year at the British Small Business Awards 2018 and receive silver in the Insurtech category at the Efma & Accenture Innovation in Insurance Awards 2019.
How would you describe your leadership style?
I try to be as inclusive a leader as possible. I’m committed to creating space for everyone to shine. Many of the roles at Tapoly are performed by women and I speak at industry events to encourage more people to get involved in insurance/insurtech. Similarly, I always try to maintain a growth mindset. I think it’s important to retain values to support learning and development, like reliability, working hard and punctuality.
What’s the best leadership advice you’ve received?
Build your network and seek advice. As a leader, you need smart people around you to help you grow your business. It’s not about personally being the best, but being able to find resources and get help where needed.
How do you see leadership changing in a COVID world?
I think the pandemic has proven the importance of inclusive leadership so that everyone feels supported and valued. It’s also shown the importance of being flexible as a leader. We’ve had to remain adaptable to continue delivering high levels of customer service. This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with during this time. Leaders should continue to embed this flexibility within their organisations moving forward.
They say ‘from every crisis comes opportunity’, what opportunities do you see?
The past year has been challenging, but it has also proven the importance of digital transformation in insurance. When working from home was required, it was much harder for insurers to adjust who had not embedded technology within their operating processes because they did not have data stored in the cloud and it caused communication delays with concerned customers at a time when this communication should have been a priority, which ultimately impacts the level of customer satisfaction. This demonstrates the importance of what we are trying to achieve at Tapoly in driving digitalisation in insurance and making communication between insurers and distribution partners seamless.
What advice would you give to your younger self just starting out in the industry?
Start sooner, don’t be afraid to take (calculated) risks and make sure you raise enough money to get you through the initial seed stage.